Top Operations & Support Jobs

Provides phone and email support to small business clients, resolving issues, explaining industry-related processes, and delivering clear, friendly guidance. Handles 40+ daily calls, maintains quality and customer satisfaction standards, supports other service teams, communicates proactively, and works independently in a fully online environment.

Manage, upload, verify, audit, and maintain digital mail, client documents, and large data sets. Communicate with clients by email to resolve account issues and confirm information, verify state agency records, and support customer service data projects. The role requires accuracy, strong organization, critical thinking, independent work, basic computer skills, typing proficiency, and a consistent 40-hour schedule.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

Provides first-line technical support to in-office and remote employees. Responsibilities include troubleshooting hardware and software, setting up equipment for new hires, installing and maintaining systems, tracking inventory, running cables, and repairing or upgrading devices. The role emphasizes continuous IT learning, Linux, networking, VPNs, scripting, and automation while delivering personable, organized customer service from the Post Falls office.

Manage the commercial lease portfolio by tracking terms, deadlines, renewals, billings, tenant leads, vacant-space marketing, rent collection, and leasing activity. Prepare notices and amendments, coordinate with Accounting, Legal, and Property Managers, resolve billing discrepancies, maintain lease records, report portfolio status, and support real estate due diligence.

Responsible for overseeing a commercial asset portfolio, including procurement, management, and construction. Engage with vendors and manage improvement projects.

The Merchant Service Operations Manager will create and manage a credit card processing service for clients, build relationships with banks, and implement strategies for client retention.

Assist the Operations team with administrative tasks, coordinate meetings and events, maintain data reporting, and support HR programs.

Manage IT infrastructure, ensure data center runs smoothly, lead a team of engineers, plan capacity growth, and handle vendor relations.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.