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Lead and scale UpCodes’ Customer Success function by managing and mentoring CSMs, building customer health scoring, setting retention and expansion KPIs, creating scalable playbooks and workflows, handling customer onboardings and escalations, and developing reporting dashboards and knowledge resources. The role combines hands-on customer leadership with team hiring, process development, cross-functional collaboration, and strategic planning.

Develop and execute integrated marketing strategies for North American enterprise accounts. Lead ABM, demand generation, digital, email, industry, and field campaigns; partner with enterprise sales on account prioritization and messaging; manage events and executive experiences; create content and enablement; coordinate cross-functional teams; and measure pipeline, revenue, and campaign performance.

Leads the organization’s philanthropy strategy, fundraising campaigns, major-gift portfolio, grant support, donor stewardship, and development events. Builds relationships with individual, foundation, and corporate donors; presents the organization’s case for support; guides the executive director, board, committees, staff, and volunteers in fundraising activities; manages the development budget; and hires, supervises, and evaluates philanthropy staff.

Supports monitoring, maintenance, troubleshooting, configuration, and upgrades for enterprise network infrastructure. Gains practical experience with routing, switching, TCP/IP, VLANs, wireless technologies, network security, automation, scripting, documentation, network architecture, and hybrid cloud integration while collaborating with experienced engineers on operational and engineering projects.

Processes ACH transfers, wire transactions, electronic items, foreign checks, deposits, loan payments, disputes, and reconciliations. Ensures compliance with NACHA, Regulation E, Regulation CC, and Dodd-Frank requirements while investigating suspicious activity and supporting audits. Provides member service, vendor coordination, training, procedural updates, and project support. Contributes to process improvements, system enhancements, disaster recovery planning, and regulatory communications.

Leads technical sales cycles for robotic automation solutions, including prospecting, discovery, solution design, demonstrations, negotiation, and closing. Builds relationships with industrial customers, supports installed equipment, resolves technical issues, coordinates engineering, quality, and logistics teams, and manages project delivery. Researches robotics technologies, prepares customer presentations, supports sales teams, and contributes to revenue growth. The role requires 30% domestic travel and is based in Carmel, Indiana.

Manages customer accounts within an assigned territory, executes sales calls, grows Coca-Cola product volume, maintains inventory and merchandising standards, develops customer relationships, presents sales data, monitors competitors, coordinates with merchandisers, and meets sales and marketing objectives. The role requires account management, route sales, customer service, product handling, vehicle checks, physical lifting, and approximately 10% travel.

Drive profitable sales of used Caterpillar power-generation and industrial engine equipment. Responsibilities include developing customer and dealer relationships, sourcing and evaluating used equipment, negotiating deals, managing inventory and pricing, coordinating reconditioning and testing, and supporting marketing efforts. The role requires strong technical knowledge of CAT systems, equipment valuation expertise, CRM proficiency, and collaboration with service and operations teams. Work occurs across office, yard, shop, and customer-site environments with some travel.

Provides customer service at a bank branch, identifies financial needs, recommends and cross-sells banking products, opens accounts, processes transactions, resolves inquiries, develops customer relationships, and supports branch profitability while complying with banking policies and regulations.

Provides onsite internal user support, including help desk ticket management, mobile device assistance, hardware preparation, and troubleshooting. Sets up and monitors audiovisual equipment for meetings, coordinates presentations, and performs microphone testing. Assists with equipment and software inventory, patching, technical installations, documentation, and IT projects while delivering strong customer service in a fast-paced legal office environment.