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Top Customer Success Jobs in New York City, NY

1,174+ Job Results
6 Days Ago
New York City, NY
Remote
398 Employees
1-3 Years of Experience
398 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Healthtech • Information Technology • Software • Business Intelligence
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
6 Days Ago
New York City, NY
1,232 Employees
3-5 Years of Experience
1,232 Employees
3-5 Years of Experience
AdTech • Big Data • Digital Media • Information Technology • Marketing Tech
The Customer Success Manager at Outbrain will manage client accounts, ensuring successful campaign execution, optimizing performance, and achieving KPIs. Responsibilities include analyzing campaign data, building client relationships, and collaborating with the Sales team to enhance client satisfaction and drive upsells.
Top Benefits:
401-K Matching
Company Equity
Company Outings
+34 More
7 Days Ago
New York City, NY
Remote
5,300 Employees
3-5 Years of Experience
5,300 Employees
3-5 Years of Experience
Digital Media • Gaming • Information Technology • Software • Sports • eSports • Big Data Analytics
The Government Affairs Specialist will shape regulatory policies impacting sports betting, iGaming, and fantasy sports by collaborating with legal officials, stakeholders, and providing strategic advice. Responsibilities include managing multi-state initiatives, analyzing legislation, advocating at hearings, and monitoring industry changes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More

Featured Jobs

7 Days Ago
New York City, NY
Remote
86 Employees
3-5 Years of Experience
86 Employees
3-5 Years of Experience
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More
7 Days Ago
New York City, NY
Remote
357 Employees
1-3 Years of Experience
357 Employees
1-3 Years of Experience
Information Technology • Sales • Security • Cybersecurity • Automation
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Top Benefits:
401-K
Company Equity
Dental Insurance
+24 More
7 Days Ago
New York City, NY
Remote
330 Employees
5-7 Years of Experience
330 Employees
5-7 Years of Experience
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Experience Operations Lead, you will optimize digital customer journeys, manage and analyze customer data, improve existing processes, and collaborate across teams to enhance customer experiences. The role involves training the Customer Success team, leveraging technology for customer insights, and advocating for customer success in various channels.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
7 Days Ago
New York City, NY
Remote
450 Employees
46K-63K Annually
3-5 Years of Experience
450 Employees
46K-63K Annually
3-5 Years of Experience
Artificial Intelligence • Marketing Tech • Real Estate
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+25 More
7 Days Ago
New York City, NY
Remote
700 Employees
80K-100K Annually
1-3 Years of Experience
700 Employees
80K-100K Annually
1-3 Years of Experience
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
7 Days Ago
New York City, NY
Remote
134 Employees
70K-100K Annually
3-5 Years of Experience
134 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Financial Services
As a Customer Success Manager at Scratch, you'll develop expertise in financial products, build strong client relationships, drive growth through outreach and data analysis, and collaborate with internal teams to improve service delivery and client satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+67 More
8 Days Ago
New York City, NY
Remote
15,100 Employees
7+ Years of Experience
15,100 Employees
7+ Years of Experience
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
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