Top Customer Success Jobs in New York City, NY
As a Payer Tracking Coordinator, you will respond to client inquiries, address client concerns, maintain detailed account records, attend client reviews, and collaborate with internal teams to improve processes and reporting.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
The Client Success Manager at Rightway will manage a diverse portfolio of accounts, ensuring client satisfaction through regular communication and resolution of escalations. Responsibilities include data-driven decision making, collaboration with cross-functional teams, and training clients on Rightway’s services. The role requires developing advisory relationships and tracking account progress against KPIs.
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
The Cash Posting Specialist will manage the cash posting processes in healthcare systems, ensuring timely and accurate payments and adjustments. Responsibilities include reconciling cash drawers, researching insurance discrepancies, processing remittances, and handling customer payments while maintaining financial integrity.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
Responsible for managing contract deliverables, ensuring compliance and financial reporting, and maintaining effective communication with clients. The role involves coordinating audits, developing client relationships, and monitoring regulatory changes to ensure service effectiveness and quality.
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