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Top Customer Success Jobs in New York City, NY

1,248+ Job Results
13 Days Ago
New York City, NY
Remote
403 Employees
Entry level
403 Employees
Entry level
Information Technology
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+6 More
13 Days Ago
New York City, NY
Remote
20 Employees
Entry level
20 Employees
Entry level
Healthtech
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
13 Days Ago
New York City, NY
Remote
37 Employees
120K-180K Annually
Senior level
37 Employees
120K-180K Annually
Senior level
Information Technology
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
13 Days Ago
New York City, NY
Remote
16,557 Employees
41K-93K Annually
Entry level
16,557 Employees
41K-93K Annually
Entry level
Healthtech • Biotech • Pharmaceutical
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
13 Days Ago
New York City, NY
Remote
245 Employees
160K-175K Annually
Senior level
245 Employees
160K-175K Annually
Senior level
Healthtech • Software
The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.
13 Days Ago
New York City, NY
Remote
5,834 Employees
Senior level
5,834 Employees
Senior level
Healthtech • HR Tech
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
13 Days Ago
New York City, NY
Remote
10,128 Employees
Entry level
10,128 Employees
Entry level
eCommerce • Food • Logistics • Other • Software
This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
13 Days Ago
New York City, NY
Remote
1,200 Employees
93K-106K Annually
Entry level
1,200 Employees
93K-106K Annually
Entry level
Healthtech • Mobile • Software
The Mgr, Customer Partnerships is responsible for managing customer relationships, ensuring customer satisfaction, and driving revenue retention. Responsibilities include strategic account planning, performance monitoring, leading internal initiatives, managing reporting, and supporting new customer onboarding. The role entails close collaboration with various departments and external partners to improve service delivery and meet customer objectives.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
13 Days Ago
New York City, NY
Remote
10 Employees
40K Annually
Entry level
10 Employees
40K Annually
Entry level
AdTech • Information Technology • Consulting
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
13 Days Ago
New York City, NY
Remote
180 Employees
Junior
180 Employees
Junior
Fintech • Payments • Financial Services
The Implementation Specialist will onboard new clients, ensuring excellent service during the implementation phase by coordinating data collection and acting as a liaison between clients and service providers. They will participate in weekly calls to manage timelines and set up internal systems while adhering to company policies.
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