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Top Customer Success Jobs in New York City, NY

1,292+ Job Results
15 Days Ago
New York City, NY
Remote
473 Employees
7+ Years of Experience
473 Employees
7+ Years of Experience
Biotech • Pharmaceutical
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
15 Days Ago
New York City, NY
Remote
180 Employees
75K-85K Annually
1-3 Years of Experience
180 Employees
75K-85K Annually
1-3 Years of Experience
Edtech • Social Impact • Virtual Reality
The Customer Implementation Specialist is responsible for overseeing the installation and setup of Transfr's solutions, providing client training and support, and fostering strong relationships with clients during the rollout phase. This role involves both on-site and virtual work to ensure successful implementations and addressing any issues that arise.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
15 Days Ago
New York City, NY
Remote
385 Employees
47K-93K Annually
1-3 Years of Experience
385 Employees
47K-93K Annually
1-3 Years of Experience
Digital Media
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+16 More
15 Days Ago
New York City, NY
Remote
1,050 Employees
3-5 Years of Experience
1,050 Employees
3-5 Years of Experience
Healthtech • Logistics
The Training Specialist 3 will manage technical training programs, serve as a Subject Matter Expert on various Navy systems, and provide instruction on TACNET operations while also coordinating training events and support for program management reviews.
15 Days Ago
New York City, NY
Remote
354 Employees
7+ Years of Experience
354 Employees
7+ Years of Experience
Cloud
As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
15 Days Ago
New York City, NY
1,680 Employees
1-3 Years of Experience
1,680 Employees
1-3 Years of Experience
Energy
The Environmental Compliance Specialist coordinates air quality compliance programs, ensuring adherence to regulations. Responsibilities include overseeing emission monitoring, assisting with audits, developing training programs, and maintaining compliance documentation. The specialist will also support management with regulatory reviews and maintain environmental files.
16 Days Ago
New York City, NY
Remote
880 Employees
5-7 Years of Experience
880 Employees
5-7 Years of Experience
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+3 More
16 Days Ago
New York City, NY
Remote
689 Employees
3-5 Years of Experience
689 Employees
3-5 Years of Experience
Cloud • Marketing Tech • Sales • Software
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
Top Benefits:
401-K
Company Equity
Company Outings
+31 More
16 Days Ago
New York City, NY
Remote
183 Employees
3-5 Years of Experience
183 Employees
3-5 Years of Experience
Software
The Customer Success Manager at Cayuse is responsible for driving customer success activities for research organizations. This role focuses on ensuring value delivery from Cayuse products, managing customer relationships post-sale, driving renewals, and identifying upsell opportunities. The CSM collaborates with various teams to foster customer advocacy and strengthen partnerships.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
16 Days Ago
New York City, NY
Remote
385 Employees
5-7 Years of Experience
385 Employees
5-7 Years of Experience
Software
The Customer Success Manager at Miovision will manage post-sales customer relationships, focusing on onboarding, adoption, and expansion. Responsibilities include developing trusted customer relationships, advocating for customer needs, monitoring customer success, and collaborating with internal teams. This role requires problem-solving skills and the ability to manage customer health and risk effectively. Travel is required about 25% of the time.
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