Top Customer Success Jobs in New York City, NY
The Client Experience Manager at Movable Ink is responsible for managing client relationships, ensuring successful use of the platform, driving ROI through intelligent creative solutions, collaborating with sales to identify growth opportunities, and mentoring team members. This role requires deep understanding of clients' goals and the ability to lead innovative projects.
The Jr. Customer Success Manager will support the Mid-Market performance team by managing client relationships, optimizing Outbrain campaigns, and contributing to team success through analytics and strategic growth initiatives. Responsibilities involve collaboration with CSM and Sales teams to enhance client performance and drive new business opportunities.
The Advisor Services Associate will assist both new and existing clients by processing requests, facilitating trades, and providing guidance throughout the transaction process. The role involves becoming a subject matter expert on the CAIS platform, improving client workflows, and collaborating with teams across the company to enhance the client experience.
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The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
The Client Services Manager will handle client-facing relationships post-sale, providing high-level service through campaign management, building rapport, and fostering client retention and growth. This role involves collaborating with internal teams for efficient campaign execution and delivering insights and reporting to clients.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
The Document Control Specialist will support rail-transit projects by managing document control processes, ensuring quality checks, maintaining project files, and coordinating with project teams and IT for document onboarding and project closeout.
The Professional Learning Specialist for Literacy will develop and implement professional learning opportunities for teachers, focusing on curriculum understanding and instructional practices to enhance student reading skills. Key responsibilities include coaching educators, designing literacy intervention programs, analyzing performance data, and ensuring compliance for inclusive education.
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