Top Customer Success Jobs in New York City, NY
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
The Customer Success Engineer at Health Gorilla will engage with customers, drive onboarding and implementation of healthcare technology solutions, provide technical support and training, and gather product feedback to enhance services.
Manage client relationships and revenue cycle activities for medical practices to ensure successful revenue performance. Analyze data, develop action plans, maintain client relationships, and collaborate with internal and global teams to achieve RCM goals. Provide high-level customer service and resolve billing-related issues efficiently. Stay updated on industry changes and software enhancements.
The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.
As a Senior Customer Success Advisor, you will guide customers on effectively using Illumio's products to meet their business goals. You'll analyze adoption issues, improve customer relationships, and secure contract renewals by fostering their success with our solutions.
As a Customer Success Representative, you will provide exceptional customer service, assist with account setup and troubleshooting, coordinate transactional support, and collaborate with Sales and Marketing to enhance customer experiences and drive business growth.
The Account Director will lead day-to-day client services, overseeing client programs and collaborating with internal teams and external agencies to develop integrated brand campaigns. Responsibilities include strategic planning, project management, and maintaining client relationships, particularly within the financial services sector.
As an Onboarding & Implementation Specialist, you will guide new customers through the onboarding process, serve as a product expert, conduct engaging onboarding calls, perform product demonstrations, and support both the Sales and Support teams to ensure successful product adoption.
The Compliance Specialist will maintain the SOC 2 compliance program and assist with audits, collaborating with various stakeholders to ensure adherence to regulatory requirements and industry best practices. They'll also support compliance initiatives and conduct research on relevant standards and regulations.
As a Team Lead in Customer Implementation at MealSuite, you'll lead a team of Implementation Specialists, oversee customer implementation processes, ensure project timelines are met, and support the professional growth of team members. You'll be responsible for generating reports, monitoring KPIs, and collaborating with various internal teams to improve implementation outcomes.
Top Companies in New York City, NY Hiring Customer Success Roles
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