Top Customer Success Jobs in New York City, NY
The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.
The Speaker Booking Specialist will research, contact, and secure editorial speakers for events, track progress towards booking goals, pitch speakers, and manage preparation processes. Strong communication skills and a passion for engaging with potential speakers are required.
The Client Support Engineer will serve as an escalation point for complex technical issues, collaborating with clients and internal teams to resolve problems. Responsibilities include managing hosted platforms, responding to alerts, and providing updates on incidents and projects. Strong communication and technical skills are necessary to foster effective relationships and deliver excellent support.
The Technical Support Specialist will troubleshoot technical problems via phone and Zendesk, create FAQs, and document product issues while maintaining excellent communication with customers. They will collaborate with the team to improve product functionality and enhance the overall customer experience.
The Client Success Manager at DeepIntent is responsible for managing post-sales activities, providing exceptional client service, and driving revenue and renewals for media buys. They build client relationships, monitor campaign performance, and collaborate with Sales and Strategy for account growth.
The Customer Success Manager at Lightricks will lead customer onboarding and relationship management, providing support and training to ensure effective use of the LTX Studio platform. The role focuses on maximizing customer satisfaction, retention, and advocacy, while developing success metrics and strategies, proactively resolving issues, and creatively engaging customers to achieve their business goals.
The Policy & Procedure Development and Training Specialist will develop and implement policies and training related to transaction review processes, ensuring compliance with regulations. They will provide training to staff, monitor training program effectiveness, and maintain knowledge of industry standards and regulatory changes.
As a founding member of the Customer Success Team at Dagster Labs, you'll onboard new customers, provide ongoing support, analyze customer data to identify trends, and collaborate with the sales and product teams for upsell opportunities.
As a Senior Technical Success Manager at Imply, you will manage a portfolio of strategic accounts, driving adoption and expansion of the Imply platform. You will onboard new customers, identify their business needs, and collaborate with cross-functional teams to ensure successful implementation and growth. Your role also involves gathering product feedback and developing domain expertise through customer collaboration.
The Senior Partner Success Manager at Pipe will manage partnerships with large alliance partners to drive growth. Responsibilities include onboarding and growing partners, tracking milestones, collaborating with internal teams, and ensuring partnerships are successful. The role requires building relationships, proactive account management, and exceptional organizational skills.
Top Companies in New York City, NY Hiring Customer Success Roles
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