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Top Customer Success Jobs in New York City, NY

1,157+ Job Results
3 Hours Ago
New York City, NY
Remote
596 Employees
1-3 Years of Experience
596 Employees
1-3 Years of Experience
Healthtech • Information Technology • Biotech
The Reimbursement Specialist at Veracyte will analyze insurance denials, verify eligibility, bill and follow up on claims to various insurers, and assist with appeals processes. Responsibilities include researching accounts, resolving deficiencies, and providing administrative support while complying with legal regulations. The candidate should have significant experience in billing and appeals, utilizing data for insights.
3 Hours Ago
New York City, NY
Remote
596 Employees
1-3 Years of Experience
596 Employees
1-3 Years of Experience
Healthtech • Information Technology • Biotech
The Billing Specialist at Veracyte will manage health plan prior authorization, analyze medical billing and reimbursement cycles, and assist in administrative support. Responsibilities include processing cases, reviewing denials, maintaining files, and ensuring compliance with regulations while collaborating with finance and reimbursement teams.
6 Hours Ago
New York City, NY
Remote
35 Employees
1-3 Years of Experience
35 Employees
1-3 Years of Experience
Healthtech
The Customer Operations Associate I will manage electronic paperwork with insurance companies, handle customer inquiries via phone, email, or chat, and perform routine operational tasks such as data entry and documentation. This role requires effective communication with colleagues and the ability to escalate complex problems.
Top Benefits:
401-K
401-K Matching
Company Equity
+24 More
7 Hours Ago
New York City, NY
Remote
110 Employees
3-5 Years of Experience
110 Employees
3-5 Years of Experience
Cloud • Productivity • Sales • Software
As a Customer Success Manager, you will manage accounts, improve products, implement solutions, build client relationships, upsell, and conduct technical demos for AEC industry clients, ensuring they gain the most value from INGENIOUS.BUILD's platform.
7 Hours Ago
New York City, NY
Remote
15 Employees
1-3 Years of Experience
15 Employees
1-3 Years of Experience
Mobile • Software
The Marketing Performance Specialist is responsible for strategizing and optimizing user acquisition campaigns across digital channels, managing budgets, analyzing data, conducting A/B tests, and collaborating with teams to align strategies with business goals.
8 Hours Ago
New York City, NY
Remote
26 Employees
5-7 Years of Experience
26 Employees
5-7 Years of Experience
Fitness • Healthtech
As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.
9 Hours Ago
New York City, NY
Remote
83 Employees
160K-190K Annually
5-7 Years of Experience
83 Employees
160K-190K Annually
5-7 Years of Experience
Healthtech
The Client Success Executive will focus on building and maintaining relationships with clients, partners, and stakeholders. This role involves managing client deployment and providing ongoing support to achieve client goals, particularly in improving healthcare outcomes and reducing costs.
10 Hours Ago
New York City, NY
Remote
300 Employees
5-7 Years of Experience
300 Employees
5-7 Years of Experience
Fintech • Real Estate • PropTech
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+28 More
11 Hours Ago
New York City, NY
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Healthtech • Information Technology • Software
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
Top Benefits:
401-K
Company Outings
Dental Insurance
+15 More
11 Hours Ago
New York City, NY
Remote
330 Employees
3-5 Years of Experience
330 Employees
3-5 Years of Experience
Software
The Scaled Customer Success Manager will onboard customers, manage their retention, increase product adoption, and identify upsell opportunities. They will maintain regular communication, collaborate with various teams, and promote a customer-centric culture while managing a large portfolio of accounts efficiently.
Top Benefits:
401-K Matching
Company Outings
Volunteer Local Community
+22 More
14 Hours Ago
New York City, NY
Remote
300 Employees
1-3 Years of Experience
300 Employees
1-3 Years of Experience
Software
The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.
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