Top Customer Success Jobs in New York City, NY
The Junior Ad Operations Specialist will support the Ad Ops team in managing and optimizing advertising campaigns for pharmaceutical clients. Responsibilities include setting up campaigns, collaborating with internal teams, reporting metrics, and assisting in CRM data management. Strong analytics and attention to detail are essential.
The Podcast Publishing and Programming Specialist at TED will manage podcast publishing processes, optimizing meta information for SEO, scheduling episodes, verifying audio quality, and analyzing performance metrics. This role requires collaboration with various teams and managing relationships with podcast hosts to ensure timely and efficient podcast releases.
The role involves being part of the North America Customer Success Team at SevenRooms, focusing on building relationships with hospitality operators to enhance guest experiences and retention through a comprehensive platform.
As a Software Solutions Specialist, you'll be responsible for delivering business value by implementing and supporting financial applications, collaborating with various teams, and working as part of an agile squad. You'll focus on front-end, mid-tier integration, and backend functionality in a fast-paced environment, supporting multiple domains within the Markets business line.
As a Senior Customer Success Associate, you will guide clients in utilizing Dataminr's platform effectively, engage with key stakeholders, and ensure account retention and growth through strategic support and product recommendations.
The Customer Success Manager will build strong customer relationships, drive the adoption of LiveRamp solutions, address customer challenges, manage renewal processes, and identify upsell opportunities. Additionally, the role involves collaborating with technology partners and providing training to enhance product utilization and mutual revenue growth.
As a Client Partner, you'll manage the full sales cycle, leveraging your network in influencer marketing to develop strategic relationships. Your role includes driving revenue growth by expanding client accounts and tailoring marketing strategies, while advocating for clients' needs and staying ahead of industry trends.
As a Customer Experience Specialist, you'll onboard customers, manage multiple projects, coordinate service upgrades, and advocate for customer needs. You'll ensure communication across teams, implement retention strategies, and maintain organized customer data, while analyzing feedback to enhance the customer experience.
The Account Director, Client Experience will oversee corporate communications projects, providing expert counsel in areas like executive visibility and media relations. Responsibilities include maintaining client relationships, leading cross-functional teams, developing communication plans, mentoring junior staff, and contributing to agency growth while demonstrating financial acumen.
Mid-Market Customer Success Manager responsible for managing a portfolio of clients, driving business outcomes, and ensuring customer satisfaction. Collaborate with cross-functional teams, develop success plans, and lead high-impact projects to maximize ROI and customer retention. Develop relationships with senior stakeholders and contribute to product improvements and operational processes.
Top Companies in New York City, NY Hiring Customer Success Roles
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