Top Customer Success Jobs in New York City, NY
As an Entry Level Customer Support Representative, you will manage customer complaints, provide product information, and enhance customer experiences using sales techniques. You will work in a team-oriented environment, ensuring a positive and professional interaction while maintaining a clean workspace.
The Customer Success Manager at Constellation will focus on managing relationships with mid-market accounts, ensuring customer satisfaction and retention, and driving revenue growth. Responsibilities include engaging with clients, understanding their needs, collaborating with different teams, and using data to inform strategies.
The Associate Engagement Principal at Aera Technology will work with customers to map their business requirements, document existing and future processes, translate these requirements into functional specifications, support solution architects, conduct testing, provide customer training, and monitor project deliverables. This position requires consulting experience in supply chain management and familiarity with enterprise IT solutions like ERP systems.
The DEI Specialist at the Brennan Center for Justice will develop and implement strategies for diversity, equity, and inclusion, collaborating with HR for inclusive hiring and creating training programs. Responsibilities include analyzing diversity metrics, supporting Employee Resource Groups, and integrating DEI principles across the organization.
As an SEO Success Manager at Botify, you will lead customer onboarding and project execution, ensuring clients derive maximum value from the Botify Platform. Your role involves strategic guidance on technical SEO, managing multiple projects, troubleshooting technical issues, and providing training to clients. You will also maintain thorough documentation and continuously stay informed about industry trends to enhance customer success.
The intern will assist the Client Experience team in executing projects, applying Continuous Improvement methodologies, collaborating across departments to enhance client engagement, conducting research, and creating reports. This position focuses on improving overall client experience and participant engagement strategies.
The Account Director will lead Octagon’s client business for a financial services client, overseeing day-to-day management, collaboration with internal teams and external agencies, project coordination, and development of strategic programs. The role requires effective communication and project management skills to ensure successful execution of client campaigns.
The Virtual Field Representative will commercialize Vertex Pharmaceuticals therapies via teleconference to healthcare providers, delivering clinical information and educational materials, while cultivating relationships and addressing stakeholder needs.
The Client Delivery Manager at Gain Theory supports the delivery of client services by ensuring optimal project processes, high-quality materials, and collaboration among teams. Responsibilities include client engagement, growth initiatives, and maintaining strong client relationships through effective communication and analytical insights.
The Client Services Representative is responsible for building client relations and providing exceptional hospitality. Duties include managing kitchen organization, event planning, preparing welcome baskets, and attending to VIP clients. The role also involves working with Operations to optimize efficiency and covering Front Desk as needed.
Top Companies in New York City, NY Hiring Customer Success Roles
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