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Top Customer Success Jobs in New York City, NY

1,300+ Job Results
5 Hours Ago
New York City, NY
Remote
19,002 Employees
Junior
19,002 Employees
Junior
Healthtech
As a Bilingual Retention Representative, you will assist members with government health program applications, respond to inquiries, maintain member relationships, and ensure proper documentation. Your goal is to enhance membership retention by providing education and support throughout the recertification process.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+16 More
6 Hours Ago
New York City, NY
327 Employees
Junior
327 Employees
Junior
Social Impact
The U.S. Trek Specialist will prepare high school students and donors for immersive travel experiences to partner countries, co-lead Treks, and ensure all travel documentation is managed. Responsibilities include recruitment, conducting informational sessions, managing participant preparation, and supporting students post-Trek.
8 Hours Ago
New York City, NY
Remote
61 Employees
120K-150K Annually
Senior level
61 Employees
120K-150K Annually
Senior level
AdTech
The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.

Featured Jobs

9 Hours Ago
New York City, NY
Remote
2,147 Employees
70K-117K Annually
Mid level
2,147 Employees
70K-117K Annually
Mid level
Software
As a Senior Technical Support Engineer at 8x8 Inc., you will serve as the primary contact for customer inquiries, primarily through phone, email, and a ticketing system. You will troubleshoot and resolve issues, escalate priority problems, and maintain accurate records. The role requires knowledge of 8x8 products and excellent communication skills to assist both technical and non-technical customers. Continuous learning and adherence to processes are essential.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+16 More
9 Hours Ago
New York City, NY
Remote
2,147 Employees
112K-186K Annually
Senior level
2,147 Employees
112K-186K Annually
Senior level
Software
The Sr. Manager of Customer Success is responsible for leading the Customer Success team, developing strategies to improve customer satisfaction, retention, and growth, and collaborating with cross-functional teams. The role involves monitoring customer health metrics, resolving customer issues, and fostering strong relationships with clients.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+16 More
10 Hours Ago
New York City, NY
149 Employees
Senior level
149 Employees
Senior level
AdTech
As a Client Director, responsible for client portfolio performance, driving organic growth, and ensuring creative excellence through project delivery. Advocating for clients' businesses, establishing shared visions for success, and building long-term relationships. Consulting with keen business insights and adaptive management style. Contributing to the creative process and guiding clients on impactful design. Driving project profitability and organic growth for the company.
13 Hours Ago
New York City, NY
6,277 Employees
105K-157K Annually
Mid level
6,277 Employees
105K-157K Annually
Mid level
Software
The Customer Success Specialist will manage a portfolio of Enterprise customers, serving as their primary contact to help them achieve their strategic goals using the Ultimate platform. Responsibilities include building customer relationships, providing training, reporting on KPIs, developing business cases, and identifying expansion opportunities in collaboration with Account Executives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
17 Hours Ago
New York City, NY
Hybrid
822 Employees
65K-75K Annually
Junior
822 Employees
65K-75K Annually
Junior
AdTech • Agency
As an Account Executive at GALE, you will help expand key client relationships by supporting campaign and event programs, understanding client messaging, and collaborating with cross-functional teams. Your role involves project management, client feedback, trend analysis, and community management, ensuring client businesses grow through strategic initiatives.
17 Hours Ago
New York City, NY
Hybrid
1,500 Employees
Entry level
1,500 Employees
Entry level
Professional Services
As a Client Service Associate, you will connect clients with relevant experts, manage communications, and understand market contexts while maintaining multiple projects under tight deadlines, ultimately enhancing clients' decision-making processes.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+35 More
17 Hours Ago
New York City, NY
124 Employees
17-24 Annually
Entry level
124 Employees
17-24 Annually
Entry level
Healthtech
The Front Desk Coordinator plays a crucial role in enhancing patient experience at Dental365. Responsibilities include greeting patients, managing schedules, maintaining patient records, handling co-payments, and directing financial inquiries. A focus on providing concierge-level care is central to this position.
18 Hours Ago
New York City, NY
1,247 Employees
Mid level
1,247 Employees
Mid level
Marketing Tech • Software
As a Customer Success Manager at impact.com, you will be responsible for providing exceptional support and guidance to clients. Your role includes building marketing campaigns using their software suite, managing client relationships, driving product adoption, and addressing issues proactively. You will need strong communication, technical skills, and an understanding of customer needs to ensure satisfaction and retention.
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