Top Customer Success Jobs in New York City, NY
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The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
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The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
As a founding member of the Customer Success Team at Dagster Labs, you'll onboard new customers, provide ongoing support, analyze customer data to identify trends, and collaborate with the sales and product teams for upsell opportunities.
As a Senior Technical Success Manager at Imply, you will manage a portfolio of strategic accounts, driving adoption and expansion of the Imply platform. You will onboard new customers, identify their business needs, and collaborate with cross-functional teams to ensure successful implementation and growth. Your role also involves gathering product feedback and developing domain expertise through customer collaboration.
The Customer Director will drive success for Point B's strategic customers by managing revenue growth and profitability, developing account growth plans, maintaining deep industry expertise, and advising C-suite executives on business opportunities and challenges. This role also includes nurturing employee development and serving as a key member of the leadership team in the Health & Life Sciences sector.
The Customer Success Manager will drive end-to-end experiences for partners and service providers, ensuring exceptional customer satisfaction. Responsibilities include building relationships, customizing programming, overseeing daily operations, facilitating communication, and providing on-site support. The role requires collaboration with the Sales Team and other leaders, along with mentoring team members.
As a Training and Development Specialist, you will manage global new hire orientations, design HR training programs, conduct learning needs assessments, and engage with stakeholders to align training with business goals. You'll oversee training initiatives and utilize learning technologies to innovate training delivery.
The Customer Data Specialist role involves transforming customer data, advising on best practices, interfacing with customers to configure their environment, building tools for data service delivery, and improving service quality based on customer feedback.
Top Companies in New York City, NY Hiring Customer Success Roles
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