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Top Customer Success Jobs in New York City, NY
Healthtech
The Risk and Quality Provider Educator educates healthcare providers on clinical documentation and quality measures to improve patient care. This role involves assessing educational needs, developing training programs, conducting training sessions, and collaborating with the Risk and Quality team for ongoing education. The educator will maintain professional communication, ensure regulatory compliance, and evaluate the effectiveness of educational programs.
Top Skills:
Icd 10 Cm
Financial Services
The Client Relations Intern at PineBridge Investments will support the Client Relations Team in managing client communications and services across various channels. Responsibilities include proofreading, organizing information, collaborating with the sales team, and contributing to client deliverables while gaining insights into asset management during a ten-week internship.
Healthtech
As an In-House Representative at Devoted Health, you'll support the provider network team by responding to calls and emails from providers seeking access to the network, assisting with contract documentation, and coordinating internal communications. This entry-level position offers training and growth opportunities in the healthcare sector.
Featured Jobs
Financial Services
Manager role responsible for coordinating broker experience projects, managing voice of the customer initiatives, engaging third party vendors, contributing to data quality projects, collaborating with IT and Digital Product Managers, overseeing work streams related to customer experience program, and promoting brand promise. Requires 4-7 years of experience in marketing, customer experience, or consulting.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Manager of Customer Success leads and develops a team of Customer Success Managers, focusing on enhancing customer engagement and retention through effective strategy and execution of Customer Success Plans. This role involves mentoring, driving team performance, managing risk, and fostering collaboration across departments to ensure a seamless experience for customers.
Top Skills:
Crm ToolsGainsightSalesforce
Fintech • Financial Services
The Fix Client Onboarding role involves managing the integration of new clients onto the FIX protocol network, ensuring seamless connectivity and compliance with standards. This includes coordinating technical setups, documentation, testing, and communication to provide a smooth onboarding experience while maintaining existing configurations.
Top Skills:
JavaPython
Healthtech
The Support Analyst provides application support for the WinCap School Financial Management software, focusing on Accounting and BOCES modules. Responsibilities include managing support inquiries, handling escalated tickets, delivering client training, and improving customer satisfaction through problem-solving and communication.
Insurance
The IT Support Analyst Lead provides technical support to end-users, troubleshooting hardware and software issues, managing Active Directory, and performing O365 administration. They coordinate with IT teams and vendors to maintain operational efficiency and support for conference room technology and printers.
Top Skills:
Active DirectoryDhcpDnsMicrosoft IntuneNtfsO365Wifi
Professional Services
The IT Operations Support Specialist provides technical support for hardware, software, and network issues, assisting users with system navigation and troubleshooting. Responsibilities include documenting procedures, collaborating with IT teams, and ensuring security compliance.
Top Skills:
Active DirectoryMicrosoft System Center Configuration ManagerMicrosoft TeamsOfficeSharepointVMwareWindows
Manufacturing
As a Seasonal Dock Hand at Freedom Boat Club, you will welcome and assist members, manage the check-in and check-out process using handheld tablets, perform equipment checks, maintain the vessels and dock area, and ensure excellent customer service while working outdoors on the docks.
Top Companies in New York City, NY Hiring Customer Success Roles
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