Top Customer Success Jobs in New York City, NY
As a Customer Success Manager at impact.com, you will be responsible for providing exceptional support and guidance to clients. Your role includes building marketing campaigns using their software suite, managing client relationships, driving product adoption, and addressing issues proactively. You will need strong communication, technical skills, and an understanding of customer needs to ensure satisfaction and retention.
The Customer Success Engineer will engage with customers to address product-related queries, deliver training on KrakenFlex products, analyze customer needs for enhancements, and collaborate across teams to improve service offerings. This role involves problem-solving technical issues, assisting in onboarding new clients, and reporting user feedback for product development.
The intern will assist the Client Experience team in executing projects, applying Continuous Improvement methodologies, collaborating across departments to enhance client engagement, conducting research, and creating reports. This position focuses on improving overall client experience and participant engagement strategies.
The Jr. Associate Client Advisor will support the Insurance Solutions Group's asset management sales efforts, conducting market research, maintaining client relationships, and identifying new business opportunities. Also, the role involves collaborating with the Sales team and other business partners.
The Jr Associate Client Advisor will support sales efforts by identifying prospective opportunities, organizing meetings, developing outreach plans, and collaborating with various teams to enhance client services. The role includes maintaining Salesforce CRM and serving as backup for the ACA team.
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The Client Partner oversees the growth and development of multiple large client accounts, ensuring client satisfaction and revenue targets are met through strategic relationships and sales strategies. They handle client expectations, guide product solutions, and engage senior client executives to drive business growth, while managing financial performance and executing growth plans.
The Channel Compute Specialist at Hewlett Packard Enterprise drives sales of the compute product portfolio through channel partners by developing relationships, providing education on products, and analyzing market trends to grow market share. Responsibilities include maintaining revenue, identifying cross-sell opportunities, and collaborating with sales teams.
The Off Premise Specialist drives off-premise sales for a distributor's market plan by managing relationships, executing sales strategies, and ensuring compliance with retail standards. Responsibilities include account management, sales planning, pricing evaluation, and coordinating marketing promotions to boost distribution and sales effectiveness.
The Client Manager will support the Commercial Lines team by maintaining client files, performing accounting functions, monitoring claims, and managing day-to-day client account activities. Responsibilities include composing business correspondence, attending client meetings, and advising clients on insurance coverage and exposures. The role also involves seeking referrals for new business and improving internal processes.
Mid-Market Customer Success Manager responsible for managing a portfolio of clients, driving business outcomes, and ensuring customer satisfaction. Collaborate with cross-functional teams, develop success plans, and lead high-impact projects to maximize ROI and customer retention. Develop relationships with senior stakeholders and contribute to product improvements and operational processes.
The Global Client Executive is responsible for building sustainable relationships with clients to enhance account retention and create business growth opportunities. This role involves regular meetings with clients and brokers to align risk management goals, leading stewardship processes, facilitating communication among internal teams, and providing clients access to senior leadership to promote the Everest brand globally.
The Entry Level Customer Support Representative will qualify and educate customers, manage the sales cycle, respond to issues, utilize negotiation skills for new sales, and facilitate account growth. They will also be trained in customer service and sales processes.
Top Companies in New York City, NY Hiring Customer Success Roles
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