Top Customer Success Jobs in New York City, NY
As a Scaled Customer Success Lead, you will drive customer adoption and satisfaction at scale, leveraging automation and digital touchpoints. Your responsibilities include developing engagement strategies, managing accounts, creating onboarding programs, analyzing customer feedback, and collaborating with various teams to ensure long-term success for enterprise clients in sports and media.
The CRM Platform Specialist will train and support career agents in using SmartOffice CRM. Responsibilities include handling calls and emails, researching solutions, leading training sessions, maintaining documentation, and providing timely resolutions to customer questions and issues.
The Senior Client Success Manager at Simulmedia is responsible for driving client success in the entertainment sector by developing media strategies, managing client relationships, and optimizing campaigns using data insights. This role involves collaboration with sales and cross-functional teams, ensuring clients meet their objectives with Simulmedia's products.
Featured Jobs
The Case Manager at CAMBA's Rising Up Men's Shelter is responsible for providing support and assistance to clients in achieving their goals, including attaining stable employment and permanent housing. They conduct assessments, develop independent living plans, connect clients to community resources, advocate for clients, and monitor their progress. The Case Manager also maintains client files, documents client encounters, and provides necessary information for reports.
The Client Advisor will assist a client relationship team in managing financial and investment needs of clients, including portfolio administration, trading confirmations, and preparing presentations. The role requires strong organizational skills, attention to detail, and effective communication to ensure a high level of client service.
As a Customer Success Manager, you will leverage expertise in customer relationships and affiliate marketing to enhance the effectiveness of our software suite. Your responsibilities include providing exceptional client support, understanding customer objectives, driving product adoption, and maintaining proactive relationships with accounts.
As a Technical Product Support Specialist at Bubble, you will be responsible for providing in-depth, product-level support to users facing complex challenges. You will work closely with users to ensure their success with the software and collaborate with different teams within the company. This role offers the opportunity to grow and specialize in various areas within the Support/Success organization.
As a Senior Customer Success Manager, you will manage the end-to-end relationship with key clients, ensuring satisfaction, facilitating renewals, and identifying growth opportunities. You'll conduct training, build executive relationships, lead high-impact engagements, and collaborate with the Sales team to leverage upsell opportunities, all while sharing insights for product improvements.
The Sr. Client Partner at Pinterest will build trusted client relationships, develop tailored media strategies, and drive revenue growth through consultative sales. Responsibilities include leading strategic partnerships, collaborating with internal teams, and providing expert guidance on ad products to achieve client business goals.
The Application Support Specialist I at FreedomCare focuses on supporting Caregivers with FreedomCare Mobile App related issues, providing quality customer service, troubleshooting app problems, and ensuring customer satisfaction. The role involves resolving caregiver inquiries, being a mobile app subject matter expert, and maintaining high customer service standards.
Top Companies in New York City, NY Hiring Customer Success Roles
See AllAll Filters
No Results
No Results