Top Senior IT Jobs in New Orleans, LA

Lead and operate a comprehensive help desk for VA EHR modernization: design support workflows, manage incident triage/escalation, establish SLAs and knowledge systems, lead staffing and training, produce executive reporting, manage projects/changes, and drive continuous improvement and business continuity for large-scale EHR implementations.

Lead and coordinate enterprise data management programs across data engineering, governance, analytics, and platforms. Manage cross-functional projects using Agile/Scrum or waterfall, build sprint/project plans, track budgets and risks, define requirements in ADO/Jira, coordinate integrations (ERP/CRM/MDM), support vendor and stakeholder alignment, and drive organizational change and continuous improvement.

Manage IT change control for Medicare systems by facilitating MCCB/CAB/ECCB meetings, reviewing and tracking Change Requests, coordinating with Enterprise Change Control Manager and module contractors, ensuring documentation and SDLC alignment, driving CR completion, and reporting impacts, risks, and schedule changes.

Own and scale corporate IT systems including Windows/macOS endpoints, MDM, identity (Okta, Google Workspace), SaaS administration, automation (PowerShell/Bash/Python/APIs), onboarding/offboarding, endpoint security, and audit readiness. Troubleshoot complex issues, build runbooks, and partner with Security, Engineering, People, and Operations to operationalize repeatable, compliant IT processes.

Lead and sustain HPC system operations for NOAA NWS, managing schedulers and system software, troubleshooting multi-node environments, improving performance and throughput, using Linux administration, PBS Pro/Slurm, scripting (Bash/Python/Perl), MPI, and participating in 24/7 on-call rotations with occasional travel for collaboration and training.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead and deliver infrastructure and cloud migration projects (IaaS/PaaS), manage multiple project teams, stakeholder communications, budgets, risks, vendor coordination, and project governance from planning through execution.

Lead complex IT initiatives across application development, infrastructure, cybersecurity, and data platforms while collaborating with various stakeholders.

Senior IT leader responsible for leading a 30+ developer application development organization across multiple insurance lines. Owns modernization, legacy reduction, AI-enabled application delivery, cloud architecture, vendor evaluations, and roadmap alignment with business stakeholders while developing engineering managers and driving cross-line transformation.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Lead IT SOX Compliance Coordinator supports IT SOX program: perform SOX controls, manage audits and walkthroughs, maintain control inventories and SOPs, remediate deficiencies, coordinate with auditors and application owners, and recommend process improvements to ensure IT control compliance.

Lead global sourcing strategy for IT and indirect categories, drive cost savings and supplier optimization, manage high-value negotiations and supplier risk, partner with cross-functional stakeholders, standardize processes, champion procurement transformation, and develop a global sourcing team.

Manage and deliver federal EHR task orders under an IDIQ contract: plan, supervise teams, control cost/schedule/scope, coordinate SMEs and stakeholders, review deliverables, and ensure contract compliance while obtaining Public Trust Level 5.

Serve as senior escalation for complex enterprise IT incidents, troubleshoot Windows/macOS and SaaS issues, drive automation and AI tooling, collaborate with Engineering/Product/Customer Success to surface recurring issues and implement platform improvements, mentor junior analysts, and participate in on-call rotations.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

The IT Applications Lead manages the production support and implementation of Manufacturing and Quality applications in Oracle E-Business Suite, overseeing incident management, supporting users, and leading enhancements and projects.

Lead and manage a virtualization team operating mixed VMware and Nutanix environments. Ensure availability, performance, security, upgrades, migrations, automation, capacity planning, incident management, vendor relations, KPIs, and alignment with cloud and business objectives.

Lead an Automation Center of Excellence to build and maintain IaC, automation pipelines, and configuration management across colo and multi-cloud (Azure, GCP, OCI). Drive standardization, governance, security controls, CI/CD integration, incident management, GitOps and policy-as-code adoption. Mentor team members, manage vendor relationships, measure automation KPIs, and provide executive reporting. Participate in on-call rotation and work outside normal hours as needed.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Lead sourcing and vendor governance for IT categories (primarily hardware, also software and services). Develop sourcing strategies, run RFP/RFI/RFQ events, negotiate contracts, manage supplier relationships, track vendor performance and risk, and coordinate compliance with Legal, Audit, and Risk teams. Support stakeholders on vendor selection and implement vendor management plans and process improvements.

Lead enterprise IT audit strategy and execution for insurance and financial systems. Oversee audits of core insurance platforms, financial systems, cybersecurity, cloud, IAM, SDLC, and regulatory compliance. Advise executives and regulators, manage remediation, prepare Audit Committee reporting, and mentor IT audit staff.

Support and manage Private Bank applications including risk deliverables, change/issue requests (CRQ/EMR/ERP), and Jira BAU stories. Interface with technology and business partners, document processes, complete audited deliverables, and train teammates within an Agile environment as an individual contributor.

Senior UI/UX expert responsible for human-centered design, UX research, prototyping, usability testing, IA and accessibility reviews, and delivering detailed interface specifications for developers. Leads design strategy, dynamic forms and complex UI components, maintains UX frameworks, collaborates with cross-functional teams, and works with front-end technologies (ReactJS/JavaScript/CSS/HTML/Tailwind) in a microservice architecture.

Design, develop, and maintain cloud-native applications using Node.js and React. Implement infrastructure-as-code (Terraform/CDK), deploy CI/CD pipelines, troubleshoot Linux systems, ensure secure AWS deployments, and collaborate with cross-functional teams to operate cloud workloads.

Design and implement ITIL/ITSM automations and orchestration workflows. Integrate ServiceNow with cloud, monitoring, and CI/CD systems via REST and scripting. Build reusable automations, collaborate with service owners to translate ITIL processes into workflows, and contribute to standardization and modernization efforts across defense programs.