Top Senior IT Jobs in New Orleans, LA

Serve as Tier II escalation for complex IT issues across Microsoft 365 and collaboration tools. Administer identity/access (Entra ID, SSO, MFA), manage SaaS permissions, oversee device imaging, shipping, and inventory, support conference AV and VPN access, respond to security alerts, maintain Confluence knowledge base, partner with vendors, and improve support workflows for ~260–400 users.

Lead governance and program delivery for VA EHRM projects, managing multiple concurrent projects (6–10). Coordinate cross-functional stakeholders, identify and mitigate risks, track issues, produce documentation and reporting, maintain continuity across workstreams, and apply strong project management, analytical, and communication skills to ensure successful project outcomes.

Lead user-facing support for NOAA's WCOSS HPC environment: manage ticket lifecycle, coordinate cross-team incident resolution, drive customer communications, develop SOPs and metrics, and improve user experience for scientific and operational users.

Lead and grow a cloud infrastructure team to design, implement, and sustain FedRAMP-compliant cloud hosting for IHS EHR modernization. Drive OCI/AWS/Azure/GCP architecture, certificate lifecycle management, incident response, compliance audits, cross-functional coordination, and program scheduling with senior technical oversight.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

The Senior IT Systems Administrator oversees the administration, security, and optimization of financial systems, ensuring reliability and compliance while leading system enhancements and integrations.

The Senior Clinical Trials IT Business Analyst bridges Clinical Development and IT, optimizing clinical trial technologies and managing system implementations, validations, and stakeholder engagement.

Lead design, implementation, and optimization of ServiceNow ITOM (Discovery, Service Mapping, Event Management) and CMDB governance. Configure MID Servers, patterns, probes, and integrations; manage cloud discovery across AWS/Azure/GCP; build automations with Flow Designer and APIs; perform performance and root-cause analysis; liaise with vendors; produce technical strategy, capacity planning, and translate technical solutions for business stakeholders.

The Director of Information Security will lead the development of security architecture, manage compliance programs, oversee security operations, and handle IT operations for a small team while enhancing privacy and security practices.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

Manage full project lifecycle for IT Operations and Services, including enterprise applications, security, network/systems infrastructure, and process improvements. Create plans, governance, change management, vendor onboarding, KPIs, roadmaps, and transition projects to operations while communicating status and driving cross-team collaboration.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Lead end-to-end design and development of facilitator-led professional-skill workshops and Storyline-based eLearning. Partner with SMEs and business leaders to define performance needs, build multimodal learning (storyboards, workshops, job aids, digital assets), support facilitators, mentor junior designers, and measure learning effectiveness to drive behavioral change.

Provide and edit technical documentation and contract deliverables for the Federal EHRM program, ensuring Section 508 accessibility compliance. Produce SOPs, user guides, knowledge articles, reports, and briefings; maintain operations documentation and stay current on 508 standards.

The Senior IT Project Manager will lead client-facing IT infrastructure projects, manage timelines and expectations, and coordinate engineering teams while ensuring high-quality delivery of services.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

Perform hands-on application, API, and AWS cloud penetration testing and vulnerability assessments for CMM systems to support ATO packages. Validate NIST 800-53 controls, document findings and exploitation steps, produce SARs, and work with DevSecOps and engineering teams to remediate and retest issues. Support RMF Step 3, CI/CD security, container and cloud security testing, threat modeling, and security integration into Agile sprints.

Lead Manhattan Active WM solution design and multi-site rollout, migrate legacy WMS/TMS/WES/WCS, define processes and standards, validate warehouse hardware and automation, manage integrations, testing, cutover, go-live stabilization, documentation, and mentor internal teams.

Design, develop, maintain, and troubleshoot automated deployment pipelines and CI/CD infrastructure across Linux/AWS environments. Create build/deploy scripts, integrate CI/CD tools, automate testing, onboard developers, enforce policies, and support deployments to staging and production.

Lead architecture and implementation of ServiceNow ITAM/CMDB, SAM/HAM, and CSDM-aligned solutions. Design integrations, custom scripts, Flow Designer flows, and MID Server configurations. Maintain CMDB health, govern asset data, support core SPM modules, mentor developers, produce technical documentation, and support upgrades and testing for mission-critical government projects.

Lead a data science team developing data-driven solutions for CMS Medicare quality reporting. Build and optimize predictive models and backend jobs using Python, PySpark, and Databricks. Conduct code reviews, debugging, documentation, ML monitoring, and stakeholder collaboration. Ensure deliverable quality, participate in Agile ceremonies, and drive process and performance improvements.

Responsible for IT support and administration for Commercial systems. Partners with business owners to ensure system performance, compliance, and operational excellence across various business functions.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365 identity/collaboration stack, support endpoints and managed IT/security SaaS platforms, automate routine tasks with scripting, maintain documentation and compliance posture for Department of War mission spaces, and serve as hands-on technical escalation for operational issues.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.