Top Tech Jobs & Startup Jobs in New Orleans, LA

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, demand forecasting, targeting, and personalization. Collaborate with engineers, product, and stakeholders to set architecture, metrics, and production best practices; mentor data scientists; lead experimentation and deploy/monitor models using cloud and MLOps tooling.

Serve as strategic HR partner to a 2,000+ R&D organization, leading org design, performance calibration, people programs, engagement analysis, and coaching senior leaders to scale the org and improve talent outcomes.

Lead Dropbox’s commercial retention and renewals strategy, designing scalable operating models, programs, playbooks, forecasting frameworks, and customer lifecycle initiatives. Partner cross-functionally with Customer Success, Sales, Finance, Product, Legal, Revenue Operations, and Engineering to reduce churn, improve adoption, automate workflows, and increase recurring revenue. Analyze customer and renewal performance, influence senior leaders, and guide transformation from strategy through execution.

Leads marketing strategy and operations as strategic advisor to the CMO. Responsibilities include evaluating growth initiatives and partnerships, developing financial business cases, leading cross-functional pilots, managing annual planning, allocating marketing budgets, establishing governance, and reporting executive metrics. The role requires consulting or strategy experience, B2B and B2C expertise, advanced financial modeling, process design, executive communication, and a quantitative bachelor's degree; an MBA is preferred.

Develop and execute account-based marketing programs for strategic B2B accounts. Create personalized, multi-channel campaigns, partner with Sales to prioritize accounts and buying groups, generate and accelerate pipeline, analyze engagement and revenue results, and optimize through experimentation. Build scalable ABM playbooks and apply generative AI responsibly to research, personalization, campaign development, and analysis while validating outputs and protecting sensitive data.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Lead and grow a security engineering team to design and operate cloud-native security controls, drive DevSecOps practices, conduct threat modeling and incident response, partner cross-functionally on security roadmaps, and ensure compliance with frameworks (NIST, SOC 2, ISO, etc.). Responsible for vulnerability management, identity and access controls, observability/SIEM, and security automation.

Owns product strategy and roadmap for GoodRx’s pharmacy claims adjudication platform. Defines requirements, prioritizes features, analyzes customer and business data, collaborates with engineering, design, research, analytics, and pharmacy partners, and delivers tools that improve workflows and experiences for retail pharmacies and patients. The role also supports experimentation, documentation, go-to-market planning, stakeholder communications, and occasional travel.

Manage SharkNinja's strategic Sephora account(s), driving revenue, margin, distribution, and omni-channel goals. Lead cross-functional teams, develop strategic plans, perform financial and POS analysis, manage promotions and forecasts, optimize supply flow, and deliver flawless execution to grow market share and profitability.

Analyze retailer sales, shipment, consumer, pricing, promotion, and competitive data to identify growth opportunities for Best Buy and Canadian Tire. Develop sell-in stories, present insights to retail buyers, support forecasting, and influence sales, marketing, product, and supply chain decisions. Use Excel, Power BI, syndicated data, generative AI, and automation tools to streamline reporting and deliver actionable commercial recommendations.

Manages the Home Depot national account, driving revenue, margin, market share, distribution, digital penetration, and profitability. Develops strategic account plans, oversees promotional spending, analyzes financial scenarios and POS trends, leads customer meetings, and coordinates sales planning, category analysis, supply chain, demand planning, finance, and customer service teams. Requires strong retail account management, analytical, organizational, communication, and execution skills.

Serve as the on-island liaison for the .ai TLD: manage stakeholder inquiries, coordinate with GOA and Identity Digital teams, support PR/communications, deliver presentations, produce technical documentation and reports, and participate in incident reviews to ensure registry service continuity.

Develop and maintain a password-protected .AI dashboard that displays near-real-time KPIs from the Identity Digital Data Warehouse. Build a single-screen executive UI with drill-down toggles, integrate TLD metrics across growth, financial, technical, and security pillars, coordinate with RSP and stakeholders, and provide on-site presence in Anguilla plus occasional travel and emergency support.

Lead and scale the Enterprise AI & Digital Natives sales segment in the NYC region. Own revenue targets, recruit and mentor a field sales team, advise CTOs and engineering leaders on Cloudflare solutions (Workers AI, R2, network security), drive new logo acquisition and account expansion, partner with Product/Customer Success/Solutions Engineering for go-to-market execution, and personally help close complex, high-value enterprise deals.

Manage a focused portfolio of enterprise accounts ($1B-$25B ARR), drive new and expansion revenue, build C-level relationships, develop account plans, execute consultative sales using Cloudflare solutions, maintain forecasts and SFDC discipline, and coordinate cross-functional teams to deliver customer value.

Lead complex employee relations investigations and advise senior leaders and People Team partners. Build and analyze ER metrics, identify trends and root causes, drive performance management and change initiatives, update policies, develop training, and lead global ER projects while partnering cross-functionally with Legal, Payroll, Benefits, and others.

As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.

Manage a portfolio of small and medium business customers to grow relationships and identify additional capital solutions. Analyze business and financial histories, own the sales process from approval to close, use data to prioritize opportunities, and meet monthly quota in a fast-paced environment.

Lead and deliver end-to-end data science projects: design, build, deploy, and monitor ML/statistical models for credit risk, pricing, collections, and fraud. Partner with cross-functional teams to integrate models into production, set model development standards, mentor engineers, and maintain reliable ML pipelines and monitoring systems.

Own and maintain lifecycle marketing systems: administer Hightouch reverse ETL, monitor syncs and pipeline health, triage martech issues, partner with engineering and marketing on implementations, document configurations, manage access and governance, support audience segmentation and QA, and identify automation opportunities while building solutions with AI.

Lead product operations for Falcon Complete by integrating new features, driving technical and process optimizations, leading cross-functional projects, managing Agile workflows, defining metrics and governance, documenting technical specifications, and collaborating with product and engineering to ensure seamless operational integration and adoption.

Lead CrowdStrike Finance & Accounting AI transformation: define operating model and governance, prioritize AI use cases, oversee POC-to-production delivery, drive enablement and change management, measure benefits realization, and report outcomes to executives.

Lead global patent prosecution and IP strategy for CrowdStrike's cloud-native cybersecurity platform. Manage patent, trademark, copyright, and trade secret programs; partner with Product and Engineering to identify inventions; oversee outside counsel, budgets, and dockets; implement and govern AI-enabled IP workflows; and advise on licensing, M&A, and IP enforcement.