Top Tech Jobs & Startup Jobs in New Orleans, LA

Supports SaaS customers after purchase by resolving inquiries and technical concerns, creating Helpdesk knowledge-base articles, collecting product feedback, and collaborating with sales, marketing, and product teams. The role requires strong communication, relationship management, autonomy, and the ability to work Pacific Time business hours. Experience in customer success and knowledge-base content creation is expected; equipment rental and QuickBooks Online knowledge are advantageous.

Sources, screens, interviews, and recommends candidates for healthcare roles while managing recruiting strategies, job postings, applicant tracking, offers, background checks, and onboarding. Partners with leaders to define hiring needs, builds diverse candidate pipelines, represents the organization at recruiting events, maintains recruiting reports, and ensures compliance with employment regulations. The role requires bilingual English-Spanish capability preferred, strong communication, independent judgment, and travel to centers and events.

Lead full-cycle recruiting for software, aerospace, and other technical roles. Partner with hiring managers and leadership on role definition, sourcing strategy, candidate evaluation, interviews, offers, and closing. Build technical talent pipelines through outreach, networking, referrals, and industry engagement. Use Greenhouse reporting and recruiting insights to improve performance, accountability, and hiring outcomes. Coordinate onboarding partnerships and continuously improve recruiting processes in a fast-growing environment.

Lead Risk Operations transformation programs from problem definition through implementation and measurement. Own automation initiatives, process redesign, tooling improvements, partner transitions, operational metrics, readiness, and continuous improvement. Collaborate with Risk Operations, Fraud Strategy, Compliance, Product, Engineering, Data, Shared Services, and Vendor Management to deliver measurable gains in service levels, quality, risk outcomes, backlog, and cost.

Leads end-to-end engineering across client engagements, including architecture, development, deployment, maintenance, and technical client relationships. Builds web applications, APIs, integrations, and CMS solutions while establishing development workflows, CI/CD pipelines, and engineering standards. Facilitates technical discovery, reviews code, manages technical debt, and evaluates AI-assisted development practices. Collaborates with designers, strategists, project managers, and QA while balancing quality, budgets, timelines, and evolving priorities.

Manage multiple concurrent eDiscovery matters from initiation through completion, serving as the primary client contact. Responsibilities include overseeing collections, processing, review workflows, analytics, productions, schedules, budgets, quality standards, communications, reporting, and KPIs. The role also requires advising clients, coordinating cross-functional and global teams, mentoring project staff, supporting business development, and maintaining client satisfaction while meeting project constraints.

Support and maintain enterprise applications, troubleshoot user issues, coordinate upgrades and enhancements, document processes, analyze application reports, and drive platform adoption. The role requires database knowledge, cloud application and ETL familiarity, enterprise-system integration experience, strong communication skills, and the ability to explain technical concepts to nontechnical users. Bullhorn or Replicon expertise is preferred.

Leads Sardine’s Integration and Support Engineering organization of approximately 20 people. Builds scalable playbooks, onboarding processes, SLAs, and operational standards; develops technical leaders; provides technical judgment for customer scoping and contracts; partners with Sales, Account Management, and POC teams; and drives successful implementations, customer satisfaction, expansion, and retention.

Leads global, cross-functional engineering programs from development through product launch. Manages integrated hardware, firmware, software, and mechanical product development, including scope, schedules, budgets, risks, change control, commercialization, manufacturing readiness, and stakeholder communication. Oversees multiple concurrent programs and reports progress, financial performance, and risks to senior leadership while ensuring compliance with product development processes and continuous improvement practices.

Lead customer onboarding and implementation projects from kickoff through completion. Configure accounts, user access, settings, and workflows; perform quality assurance and validation; track timelines and milestones; communicate with customers and internal stakeholders; resolve issues collaboratively; and improve onboarding processes and documentation. The role manages multiple projects while delivering a high-quality customer experience and supporting transitions to account management or ongoing support.

Serves as the senior technical advisor for complex enterprise customers, providing architecture guidance across hosting, cloud, networking, security, scalability, and business continuity. Leads migrations, platform transformations, critical escalations, incident reviews, and cross-functional initiatives. Builds executive relationships, influences retention and growth, mentors Technical Account Managers, and develops scalable account-management and technical-review frameworks. Requires strong infrastructure troubleshooting, stakeholder communication, project management, CRM, ticketing, and enterprise customer experience.