Top Operations & Support Jobs in Nashville, TN

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.

Oversee affordable housing compliance across a portfolio: ensure regulatory adherence, prepare for audits, mentor compliance staff, support operations and clients, maintain compliance trackers and reporting, and resolve complex compliance issues.

Own day-to-day RevOps across Sales, Marketing, and Customer Success. Rebuild and govern HubSpot and GTM data models, automate pipelines and workflows, build trusted dashboards, partner with GTM leaders, evaluate and manage GTM stack and AI tooling, and drive data-driven decision making to improve pipeline, retention, and expansion.

Provide advanced technical support and troubleshooting for telephony, digital bots, API integrations, and core banking configurations. Triage tickets, perform limited overnight deployments, collaborate with Implementation, Engineering, and Customer Success, and contribute to internal documentation and SOPs.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.

Serve as a strategic partner to the CEO managing calendar, access, travel, and communications; prepare briefings and board/client decks; manage stakeholder relationships and personal logistics with discretion and proactive judgment.

The LMS Administrator will manage and organize learning content, assist users, generate reports, and support LMS migration and user onboarding.

Provide day-to-day operational support for the Insurance Solutions team: manage and track service requests in case management systems, support Wealth Management teams, document and refine SOPs, assist leadership with workflow and reporting, coordinate with other departments/vendors, and maintain excellent client and partner communications to ensure timely resolution and process adherence.

Review merchant applications and accounts to assess eligibility and compliance, investigate fraud and payment risk signals, manage offboarding and payout holds, partner with payment providers and internal teams, document decisions, and improve risk workflows and tooling.

Own escalated, complex customer cases for a product category; identify trends, drive cross-functional root-cause fixes, improve processes and SOPs, handle safety escalations, and model exceptional multi-channel communication.