Top Operations & Support Jobs in Nashville, TN

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Provide hands-on technical customer support for server, networking, and video systems. Troubleshoot deployments, networking, codecs, and streaming protocols; perform root-cause analysis, update tickets, escalate defects, and collaborate with engineering to resolve issues within SLAs.

Provide technical product support for Allegion doors and frames via phone, email, and IM. Troubleshoot, analyze field situations, recommend product solutions and templating plans, populate CRM, support cross-functional teams, and contribute to NPD, document reviews, and process improvements.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The role involves scaling go-to-market operations by building tools, automations, and dashboards for sales and product teams, collaborating across functions to enhance revenue generation, and overseeing analytics and reporting to drive growth.

Citrine Informatics invites applicants to submit resumes for general opportunities. They review applications periodically for potential new roles in AI-driven materials and chemicals.

Provide high-judgment executive support to the CFO and scoped support to senior Finance leaders: manage calendar strategy, board/investor and financing logistics, planning-cycle coordination, meeting readiness, action tracking, travel and expense logistics, and confidential materials. Improve executive leverage through prioritization, communication triage, lightweight systems, and coverage within the Executive Support team.

Manage procurement strategies and category management, driving cost savings and supplier performance while overseeing a team and developing sourcing strategies.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

Provide person-centered inbound and outbound call support to match care seekers with long-term care providers. Fact-find, negotiate pricing, document interactions, route transactions, prevent escalations, and support pilots while meeting call center metrics.