Top Operations & Support Jobs in Nashville, TN

Lead and reimagine Lyft's support enablement systems (Knowledge Management, Quality, Learning & Performance, Tooling). Set vision and OKRs, drive AI-native adoption, partner cross-functionally with Product and Engineering, translate strategy into execution, and manage a team of managers and their teams to improve customer outcomes at scale.

Lead operational governance for product teams, drive incident management and post-incident improvements, manage vendor strategy and RTB budgeting, implement automation and resilience, and coordinate cross-functional stakeholders to ensure high availability and operational excellence.

Oversee operational control, crew scheduling, and regulatory compliance for flight operations. Authorize flight initiation, delays, cancellations, crew assignments, and ensure staffing, training records, payroll coordination, and adherence to federal rest/duty regulations.

Provide administrative and frontline support for funeral services: collaborate with funeral directors, prepare memorial areas, manage family relationships, return flowers/memorabilia, and handle customer inquiries professionally.

Lead and manage a facility team of Shift Leaders and Field Operations Associates, oversee deliveries, inventory, equipment and systems, drive KPI and financial performance, ensure HR/compliance/safety, implement process improvements, and train leadership to control expenses and labor.

Provide reception and general office administrative support including managing supplies, mail, document preparation, and assisting leadership and team members. Plan and help execute employee events and engagement activities. Maintain organization, handle multiple priorities, and deliver friendly customer-service interactions.

As a Check-In Assistance, you will welcome players, manage check-ins, distribute jerseys, and assist with data entry into spreadsheets.

Lead Level 2 support for an EHR billing platform, resolve complex escalations, mentor staff, manage KPI/SLA performance, maintain SOPs, and serve as SME to ensure high CSAT and timely issue resolution.

The Sr. Manager Payment Integrity Operations oversees daily operations, manages enterprise information related to refunds and recoveries, and ensures strategic data analysis and reporting.

The Administrative Services Assistant supports executives by handling routine administrative tasks, correspondence, scheduling, and office supply management, while serving as a liaison with various stakeholders.