Top Operations & Support Jobs

Lead the Exhibit Operations team, managing exhibits and sponsorships for conferences. Focus on strategic direction, operational excellence, and developing engagement strategies. Oversee project management, financial forecasting, and team development while fostering cross-functional relationships and improving client experiences.

The Senior Manager, Technology Innovation & Operations, Creators oversees operations and technology systems for the Creators business, ensuring reliability and scalability. They coordinate platform improvements, align workflows with business needs, manage multiple priorities, and evaluate emerging technologies for workflow efficiency.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

The Senior Manager, Production oversees project delivery from planning to execution, managing budgets, vendor relations, and team development within the Experiential Team.

The Senior Operations Manager oversees daily operations in a fulfillment center, leads teams, manages inventory accuracy, and ensures achievement of KPIs, all while supporting client launches and quality assurance activities.

Lead end-to-end automation of claims and revenue workflows: map processes, analyze data with SQL, build automations using APIs/scripts/LLMs, run experiments, monitor outcomes, and partner with Product and Engineering to scale solutions.

The Mailroom Operations Associate Manager oversees mailroom staff, ensuring accurate mail handling, coordinating shipments, managing supplies, and enforcing policies for operational efficiency.

The Operations Project Manager coordinates operations for enterprise initiatives, ensuring alignment across various departments and managing execution risks. This includes developing structured integration plans and leading cross-functional teams to ensure effective delivery and operational readiness.

Own and administer Salesforce and the revenue tech stack; design scalable lead/opportunity/customer workflows; build automations and integrations; develop executive dashboards and forecast models; partner with Sales, Marketing, CS, Finance and Product to improve processes, enable teams, and document SOPs to scale revenue operations.

In this role, you'll manage reporting systems and performance insights for the Creator organization. You will translate data into actionable insights, monitor creator performance, and refine operational processes to enhance team effectiveness.

Lead process re-engineering, automation, vendor selection and system implementations across front- and back-office functions. Build and configure AI-powered tools and data pipelines, define requirements, test solutions, manage projects, and present status to senior leadership while supporting change management and training.

Own revenue operations and pipeline management across Sales and Marketing. Run cadence (pipeline reviews, forecasts), implement and optimize the GTM toolstack, design AI-native workflows, partner on segmentation and reporting, lead cross-functional GTM initiatives, and operationalize automation to improve AE/BDR efficiency and forecasting.

Lead and scale the company's revenue operations across Sales, Marketing, and Customer Success. Design and optimize end-to-end GTM processes, forecasting, pipeline analytics, CRM data integrity, dashboards, and compensation structures. Manage the GTM tech stack, identify funnel bottlenecks, drive operational cadence, and partner with executive and cross-functional leaders to enable predictable revenue growth.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Manage field support to drive revenue and improve customer experience through Home Depot store engagement, installer coaching, product training, job site inspections, and operational tasks (inventory counts). Build store and installer relationships, run events and demos, and ensure installation quality and compliance.

Lead operational strategy and governance for the eCommerce platform, ensuring reliability, scalability, incident management, and process excellence. Own platform stability, operational frameworks, SOPs, compliance controls, and audit processes. Develop leaders, influence cross-functional roadmaps, sponsor continuous improvement, and serve as final escalation for high-severity incidents to enable sustainable growth.

Lead branch operations for engineering, project execution, service and back-office teams in the fire and life safety industry. Ensure safety compliance, manage scheduling, billing, WIP and P&L, control costs, oversee assets and staffing, drive customer satisfaction and collaborate with sales to meet revenue and margin goals.

Lead end-to-end management of multi-site enterprise storage, backup, and recovery platforms. Ensure data durability, availability, compliance, and disaster recovery readiness while driving strategy, vendor and budget management, and mentoring a distributed operations team.

Lead day-to-day management of Global Clearing Operations teams, implement operations strategy and metrics, enforce policies and controls, drive process re‑engineering and change initiatives, develop talent, and support adoption of digital and AI automation tools to improve quality and efficiency.

Lead North America revenue operations for Sales and Account Management: own Salesforce and CRM data accuracy, build reports and dashboards, monitor pipeline health, analyze sales performance, partner with marketing and finance, produce forecasts and GTM content, identify process improvements, and drive initiatives to improve revenue performance.

Own and administer HubSpot, build and maintain reports, dashboards, workflows, and automations. Provide analytics and forecasting for Revenue, Finance, and Operations, translate data into actionable insights, partner cross-functionally to improve lead flow, pipeline management, and operational processes, and support strategic initiatives like process automation and data cleanup.

Designs, implements, and monitors business processes to improve efficiency and measure impact. Leads change management, business case development, stakeholder management, and process optimization. Mentors teams, aligns projects to organizational goals, and recommends system and policy improvements to support revenue operations.

Lead forecasting, pipeline governance, territory and quota design, and performance analysis for Acquisition and Expansion sales. Build dashboards, run root-cause analyses, support annual planning, and present data-driven recommendations to senior leadership to drive revenue growth.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.