Top Operations & Support Jobs

Lead and scale business operations by creating processes, managing cross-functional strategic initiatives, overseeing an operations team, driving KPI/SLA attainment, and partnering with leadership on budgeting, communications, and service delivery improvements.

Design, scale, and optimize end-to-end go-to-market processes across Sales, SDRs, and Marketing. Lead cross-functional initiatives to reduce friction, improve lead-to-opportunity workflows, translate strategy into executable plans, document current and future state, support systems enhancements (UAT, ticketing, release readiness), and drive prioritized revenue-impacting changes using data and stakeholder collaboration.

Lead and scale onsite service and fitting programs by building SOPs, training and certification, managing onsite teams, partnering cross-functionally to improve customer engagement and operational efficiency, and driving scheduling, hiring, and performance processes with significant travel.

Managerial role overseeing an operations division. Posting provides compensation, benefits, workplace flexibility (hybrid), and location; specific duties to be provided by hiring manager.

Drive operational excellence for the Engineered Systems federal business by developing and implementing program leadership policies, processes, tools and trainings. Explore AI/ML applications, support improvement of low-performing programs, capture best practices from across the company, prepare senior-level presentations, and partner with sector and program leaders to identify risks and opportunities and support overall business operations.

Manage end-to-end travel and event logistics for executives and VIPs, provide on-site support for domestic and international events, coordinate charter travel and booking details, partner with travel providers, support operational projects and process improvements, prepare reports and communications, handle confidential information, and manage ad hoc initiatives across business functions.

Lead and optimize IT Service Management operations, governing incident/problem/change/knowledge processes. Manage IT asset lifecycle, procurement, vendor relationships, and financial planning. Drive ITIL-based process improvements, oversee service delivery metrics, and collaborate across teams to improve operational performance and business outcomes.

The Office Manager will oversee office operations, manage people operations, support finance, coordinate recruitment, and plan company events.

The Operations & Systems Specialist III role involves leadership and support in IT systems, with a focus on Citrix management and infrastructure troubleshooting.

The Operations Project Manager will lead various projects related to sales, recruiting, and product, improve processes, organize tasks, and ensure communication among stakeholders. The role emphasizes efficiency and problem-solving in a startup environment.

Lead day-to-day field and departmental operations, forecast and allocate resources, manage team development, ensure safety and compliance, drive customer satisfaction and branch profitability, and implement continuous improvement across projects.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Lead and support day-to-day post-trade operations for U.S. Fixed Income, ensuring timely settlement across FICC, DTC, and tri-party repo platforms; manage exceptions, client and front-office inquiries, reconciliations, and partner with treasury/liquidity. Drive process improvements, regulatory compliance, and future operational model definition.

Lead the Quality Control Operations group, ensuring compliance and enhancing laboratory systems through digital transformation and data integrity. Oversee QC processes and collaborate with QA, IT, and automation teams.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Own day-to-day sales operations: run pipeline and forecast cadences, administer Salesforce and CPQ (DealHub), build reporting and dashboards, enforce CRM data hygiene, support territory/quota/compensation modeling, and partner cross-functionally to ensure consistent revenue data and execution.

The Senior Manager, Business Operations will optimize payment processes, enhance efficiency, and drive strategic growth, while managing day-to-day operations and collaborating across teams.

Lead GTM strategy and operating plans, partner with executives and cross-functional teams to drive market expansion, run strategic projects (sales performance, funnel conversion), build scalable processes, and use advanced analytics and AI to influence senior decisions and accelerate growth.

The Senior Revenue Operations Manager will lead cross-functional initiatives, improve revenue processes, embed AI workflows, and enhance operational efficiency across teams.

Own end-to-end operations for B2B accounts and execute strategic growth projects. Build and implement a scalable operating model, hire and manage instructors, track financial and operational metrics, maintain client relationships, identify upsell/renewal opportunities, support campus expansion and facility projects, and act as a strategic partner to senior leadership while managing a ~$3M P&L.

Lead escheatment operations for multiple Fidelity business lines, manage state requests and timelines, onboard new lines of business, develop policies and controls, lead projects and UAT, improve processes, mentor staff, and ensure regulatory compliance and accurate deliverables.

Partner with Startups revenue org as the dedicated RevOps lead, owning forecasting, pipeline, capacity, territory design, incentives, reporting, and operational projects. Collaborate cross-functionally to improve GTM efficiency, present results to senior leadership, and drive annual planning and process improvements.

Partner with Startups GTM leaders as the dedicated RevOps owner to drive forecasting, pipeline, capacity, territory design, incentives, and operational projects. Analyze data, build reports, run annual planning, and collaborate cross-functionally to improve efficiency and revenue performance while reporting results to senior leadership.

Serve as the dedicated RevOps partner to the Startups revenue org, supporting Partnerships and AEs. Own forecasting, pipeline, capacity, territory carving, incentive design, and variable comp. Drive operational projects, annual planning, ROE improvements, cross-functional collaboration, and report performance to senior leadership to improve revenue growth and efficiency.

Partner with Startups revenue org as the single RevOps owner for Partnerships and AE teams. Own forecasting, pipeline, capacity, territory design, incentive compensation, and operational projects. Collaborate cross-functionally (finance, systems, data, enablement) to improve GTM efficiency, report to senior leadership, and drive annual planning and process improvements.