Top Operations & Support Jobs

Leads managed-services operations for assigned global and vertical customers, overseeing employees, customer relationships, service-level performance, implementation, P&L, profitability, contracts, vendors, risk, and continuous improvement. Develops teams of up to 100+ employees, drives digital and AI-augmented operational transformation, identifies growth opportunities, resolves performance issues, and ensures customer retention and satisfaction across multi-site accounts.

Own and scale healthcare operations workflows from discovery through deployment. Design automations using SQL, APIs, scripts, and LLMs; collaborate with Product, Engineering, Account Management, and customers; build dashboards and reporting pipelines; identify bottlenecks; and deliver measurable improvements in productivity, quality, scalability, and financial outcomes.

Owns U.S. customer and commercial operations for a growing healthcare technology company. Responsibilities include forecasting camera demand, managing hardware logistics and servicing, overseeing customer contracts and data rights, building contracting workflows, managing legacy obligations, creating SOPs, and automating processes with AI tooling. The role is remote in the U.S. with occasional travel and requires operating independently in a startup environment.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; identifies performance gaps; partners with field leaders on improvement plans; drives adoption of CX initiatives, technology, training, and standards; conducts location reviews; and coaches frontline and district leaders to improve service outcomes and accountability.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; partners with field leaders to create improvement plans; drives adoption of CX initiatives, technology, training, and operational standards; conducts location reviews; and coaches frontline and district leaders to improve service consistency and accountability.

Leads managed-services operations for global and vertical customer accounts across North America. Oversees up to 100+ employees, customer relationships, service-level performance, contracts, multi-site P&L, profitability, vendor ecosystems, risk resilience, and operational improvements. Drives implementation, digital and data-enabled services, automation, change initiatives, employee development, retention, and business growth while ensuring contract compliance, customer satisfaction, and continuous improvement.

Own end-to-end launch and stabilization of Ambient EHR integrations across enterprise clients. Triage production integration issues, diagnose root causes across product/configuration/client environments, route and drive fixes, build dashboards and health metrics, and codify runbooks and escalation workflows. Coordinate cross-functional stakeholders including Engineering, Implementation, Customer Success, and client IT to meet SLAs and provide executive reporting.

Lead and manage one or more fraud operations teams (vendors or inter-affiliates) to minimize fraud losses. Oversee portfolio decisions using risk/reward and customer-centric approaches, implement detection strategies, monitor operational objectives, manage budgets and resources, participate in change management, ensure compliance with laws and policies, and escalate control issues while supervising team performance.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

Lead and localize day-to-day operations for the South Korean market: manage vendor relationships (payment processors, security, marketing), coordinate with product and marketing for localization, set up local operations and office needs, and continuously improve workflows to enhance user experience and efficiency.

Lead execution of delivery, installation, and lifecycle service activities for assigned verticals (Fleet, Rental, Dealership). Manage Field Service Engineers and vendors, ensure SLA compliance, capacity planning, cost targets, and cross-functional coordination with Sales and Implementation to translate commitments into executable operational plans.

Lead and supervise the fundraising operations team to ensure accurate, timely gift processing, donor acknowledgements, and financial reconciliation. Manage Salesforce NPSP and Sage Intacct posting, lockbox/vendor relationships, SOPs, SLAs, quality assurance, and process improvements. Partner cross-functionally to scale operations and maintain donor-centered, compliant workflows.

Own GTM systems and data to support forecasting, pipeline reviews, reporting, and HubSpot administration. Run ad hoc analyses, build dashboards, document GTM processes, manage cross-functional projects, drive attribution/UTM discipline, evaluate integrations, and onboard GTM hires in a fast-paced, on-site San Francisco startup.

The Operations Manager oversees day-to-day facility operations, ensuring compliance with standards, managing budgets, leading staff, and implementing improvements.

The Manufacturing Operations Leader will manage hourly employees in power generation production, drive safety, quality, and productivity metrics, and coordinate daily plans.

Lead and develop a team of Account Representatives to manage the full customer lifecycle, improve order execution and metrics, coordinate cross-functional resolution, drive ERP/CRM adoption, and implement process improvements to enhance customer experience and commercial outcomes.

As a GTM Operations Manager, you'll diagnose revenue funnel issues, build automated tools, collaborate with sales teams, and drive revenue outcomes.

The Operations Manager oversees restaurant operations, manages team performance, ensures food safety, supervises staff, and contributes to achieving sales goals.

The Operations Manager oversees shift management, hiring, training, and performance of restaurant team members, ensuring quality and safety standards are met while contributing to sales goals and profit enhancement.

Manage chemical plant operations, ensuring quality and efficiency, leading teams, and participating in budgeting and safety programs.

The Operations Manager will oversee daily operations of an SEC-registered investment adviser, ensuring operational excellence and regulatory compliance while leading a team and improving processes.

The Operations Manager oversees production, sanitation, and warehousing, implementing safety and quality standards while leading continuous improvement initiatives to enhance operational efficiency and employee development.

Own and maintain the GTM tech stack: map systems, ensure integrations (Salesforce/HubSpot/etc.) and data fidelity, audit workflows, build automation and dashboards, define KPIs, and drive a tech roadmap that reduces friction and improves GTM team productivity. Partner cross-functionally and report to SVP of CS & Business Operations.

The Strategic Operations Manager will lead revenue planning, sales enablement, and analytics for the Partner Sales team, improving operational tools and frameworks for accounting partners while driving strategic growth and managing cross-functional collaboration.

The Operations Manager directs the facility's daily operations, managing scheduling, production efficiency, and compliance with performance standards while overseeing department personnel and coordinating operational functions.