We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.
Your Core ResponsibilitiesOversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.
Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.
Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.
Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.
Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.
You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.
You know how to build and leverage vendor relationships to get the best outcomes for the organization.
You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action.
You enjoy building processes from the ground up and have a "get things done" mindset.
3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment.
Native-level Korean fluency (written and spoken) and professional-level English.
Proven track record of managing complex projects and external partnerships in the South Korean market.
Prior experience in the fintech or cryptocurrency industry is highly preferred.
Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.
Skills Required
- 3+ years experience in operations management, vendor relations, or a similar role within a high-growth tech environment
- Native-level Korean fluency (written and spoken) and professional-level English
- Proven track record of managing complex projects and external partnerships in the South Korean market
- Deep understanding of the South Korean business landscape, consumer culture, and operational norms
- Experience managing vendor relationships with payment processors, security firms, and marketing agencies
- Ability to build processes from the ground up, strong problem-solving skills, and capacity to work independently in remote or hybrid settings
- Prior experience in the fintech or cryptocurrency industry
- Comfortable working in a fast-paced international environment and translating global objectives into local action
What We Do
Hyphen Connect is a Web3 and AI talent agency and crypto-integrated software solutions provider that connects blockchain, DeFi, NFT, and AI companies with specialized technical and go-to-market talent globally and remotely. They deliver headhunting, data-driven research, and recruitment services across infrastructure, exchanges, gaming, and DeFi projects, plus industry analysis and hiring insights to help clients build engineering and product teams.
