Top Customer Success & Experience Jobs in Minneapolis–Saint Paul, MN

Manage a portfolio of B2B payments customers from onboarding through ongoing adoption and optimization. Build stakeholder relationships, lead vendor enrollment campaigns, increase electronic payment usage and program spend, and identify expansion opportunities. Serve as a strategic advisor, track customer health and revenue metrics, provide reporting, resolve issues, and coordinate with internal teams and Bottomline to deliver strong customer outcomes, retention, and growth.

Serve as the primary technical contact for Varonis customers, leading onboarding, proactive support, data security remediation, governance, AI risk management, health checks, training, and business reviews. Drive measurable reductions in data exposure, support renewals and upsell opportunities, resolve technical issues, advocate for customer needs, and collaborate with sales, support, engineering, and security stakeholders.

Own the technical health and customer success of Puppet Enterprise customers after installation. Serve as the primary technical contact, guide customers on product roadmaps, troubleshoot infrastructure and DevOps issues, identify training needs, advocate for customers internally, and build relationships with technical and business stakeholders. The role requires strong Linux or Unix administration, automation, cloud, CI/CD, programming, networking, security, and large-scale infrastructure experience.

Facilitates customer enrollment, tracks account implementation by vendor partners, and conducts follow-up to ensure successful onboarding. Monitors and analyzes multiple reports, communicates effectively in writing, collaborates with internal and external stakeholders, and uses Microsoft Excel extensively. The role requires self-motivation, customer service experience, and minimal travel within the United States.

The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.

Lead and scale Anaplan’s AMER Partner Success organization. The role owns partner enablement, delivery excellence, readiness measurement, and joint operating models across consulting, technology, systems-integrator, ISV, and cloud partners. Responsibilities include managing and coaching Partner Success specialists, coordinating with sales, marketing, product, professional services, and customer success teams, improving partner-led implementations, tracking KPIs, advocating for partners, and driving growth, adoption, revenue, retention, and customer outcomes through the partner ecosystem.

The Secondary Reading Interventionist assists K-12 students at risk of academic failure, developing interventions and achievement plans while engaging with students, parents, and teachers.

Wealth advisors at CLA prepare financial plans, manage client relationships, and provide comprehensive financial services. They collaborate with teams to meet client needs and ensure satisfaction.

The Dynamic PC Support Technician provides technical support and troubleshooting for desktops and laptops, ensuring customer satisfaction and efficient service delivery.

Join Auto-Owners as a Catastrophe Claims Representative to investigate claims, determine coverage, and ensure timely payments, combined with extensive travel requirements.