ENROLLMENT COORDINATOR

Posted 2 Days Ago
Be an Early Applicant
Saint Paul, MN, USA
In-Office
Junior
Professional Services • Social Impact
The Role
Facilitates customer enrollment, tracks account implementation by vendor partners, and conducts follow-up to ensure successful onboarding. Monitors and analyzes multiple reports, communicates effectively in writing, collaborates with internal and external stakeholders, and uses Microsoft Excel extensively. The role requires self-motivation, customer service experience, and minimal travel within the United States.
Summary Generated by Built In
Company Description

LeadingAge Minnesota is driven to transform and enhance the experience of aging. Serving as a catalyst, our statewide not-for-profit organization works to shape the future of aging services and ensure older adults in every community live with dignity, meaning and purpose. Together with more than 50,000 caregivers, our members provide quality and compassionate services to over 63,000 older adults each day in all the places they call home, including independent senior housing, assisted living communities, skilled care centers, adult day services and other community-based services.

Value First is a national group purchasing organization owned by LeadingAge and 25 LeadingAge State Affiliates that delivers cost saving solutions to more than 4,500 long-term care providers across the country. As an affiliate of Provista, Value First has access to industry leading vendor contracts and service offerings. Having grown by more than 400% in the last five years we are looking to accelerate growth by hiring a talented Enrollment Coordinator in our St. Paul, MN office.

Job Description

The Enrollment Coordinator is responsible for facilitating a smooth enrollment for all customers. Once customers are enrolled, the Enrollment Coordinator will track accounts to ensure implementation by vendor partners and provide necessary follow-up.

Qualifications

The ideal candidate should hold a BA degree with 1-2 years of experience, or 5 years of experience in customer service in a field complimentary to the area of work. This role requires excellent written communication skills as well as a proven capacity to monitor and analyze multiple reports. Excellent Microsoft Excel skills are an absolute essential. The candidate must be self-motivated and excel at collaborating with internal and external stakeholders. Experience with group purchasing and/or senior service providers is a plus. This position will require minimal travel within the United States.

Additional Information

DO NOT CLICK "I'M INTERESTED" - 

If interested in applying for this position, please do the following:

Apply online at: www.dohertyhrdirect.com using the following username and password:

Username = MCCA

Password = applicant

After entering your name and other personal data, you will be prompted to enter the following code: JS3505

Make sure to enter the code correctly so the hiring manager receives notification of your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability, age, or any other status protected by state or local law, for qualified applicants who fall within the jurisdiction of such law.

We are Affirmative Action, Equal Opportunity Employer.

Skills Required

  • Bachelor of Arts degree and 1–2 years of experience
  • Alternatively, 5 years of customer service experience in a relevant field
  • Excellent written communication skills
  • Ability to monitor and analyze multiple reports
  • Excellent Microsoft Excel skills
  • Self-motivated and able to collaborate with internal and external stakeholders
  • Experience with group purchasing and/or senior service providers
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The Company
37 Employees
Year Founded: 1967

What We Do

LeadingAge Minnesota is a statewide nonprofit association that works to transform and enhance the experience of aging. It represents more than 1,600 organizations serving older adults across the care continuum, including independent housing, assisted living, nursing homes, adult day services, home care and hospice. Through advocacy, professional development, technical assistance and career services, it helps members provide dignified, meaningful, purpose-centered care.

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