Top Customer Success & Experience Jobs in Minneapolis–Saint Paul, MN

Lead experience strategy and NPS activation for Optum Financial Employer business. Prioritize journeys, define KPIs, govern closed-loop feedback, mobilize cross-functional action, and measure business impact to improve experience and NPS across product, operations, service, digital, and analytics.

The Principal Customer Success Executive manages customer portfolios to ensure successful outcomes and adoption of ServiceNow products, while guiding teams and mentoring others.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

Manage large group insurance client relationships with a focus on reporting and metrics. Serve as primary liaison, deliver client reports and insights, lead projects and implementations, drive strategic initiatives, mentor junior staff, and ensure accurate system data and documentation.

The role involves designing and improving Attack Surface Intelligence programs, managing data analysis, educating management, and providing actionable intelligence based on extensive cyber security experience.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

The Regional Manager of Client Success leads a team to ensure client success and satisfaction, manages relationships, oversees retention strategies, and drives organizational change, while fostering collaboration and professional growth.

The Lead Supervisor I will lead store operations by driving sales, ensuring excellent customer experiences, and supporting team development while implementing company initiatives.

The Lifecycle Specialist will execute customer lifecycle campaigns, monitor performance, optimize journeys, and collaborate with teams to enhance customer success.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.