Top IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

The Director of Enterprise Dynamics Services leads a global support team for Microsoft Dynamics applications, managing processes, relationships, and customer service, while ensuring high-quality functional support and training.

The Associate in Learning Services designs and manages LMS configurations, troubleshoots issues, supports data workflows, and collaborates with stakeholders to deliver learning solutions.

Digital Reporters manage Zoom legal proceedings, troubleshoot technical issues, and ensure accurate transcript quality while maintaining confidentiality.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Desktop Support Specialist provides technical support for hardware and software, optimizes Google Workspace, manages IT processes, and improves operational efficiency.

The Senior Digital Video Specialist supports digital video tools, troubleshoots issues, manages partner platforms, and assists with onboarding and general station support.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Application Support Analyst II provides advanced technical support, troubleshooting, and resolves software issues while ensuring user satisfaction and maintaining documentation.