Top Customer Support Jobs in Minneapolis–Saint Paul, MN

Greet customers in person and by phone during nights and weekends, direct calls, assist with inquiries about sales/service/parts, manage front desk, perform data entry and provide administrative support.

Provide day-to-day service and support to personal lines policyholders: handle claims intake and processing, advise on coverage and risk management, process policy changes and cancellations, coordinate with adjusters and repair facilities, maintain documentation and communication, and support sales programs to meet profitability and growth goals.

Help clients plan and book cruise vacations: recommend itineraries, accommodations, excursions, and transportation; process bookings and payments; answer inquiries; resolve booking issues; maintain relationships with cruise lines, suppliers, and clients to ensure satisfaction.

Handle inbound and outbound calls to borrowers with defaulted student loans, educate them on default resolution options, document actions, meet call quality and performance targets, perform follow-up including skip tracing, comply with FFEL regulations, and escalate issues to supervisors as needed.

Provide front-desk customer service at an auto collision center: greet customers, answer calls, handle data entry and filing, process receipts, manage appointments, maintain repair files and receivables, page sales reps, and perform other assigned administrative tasks while upholding company values.

Provide claims support for personal insurance accounts: take and enter new claims, submit to carriers, follow up on status, process acknowledgments/payments/closures, collaborate with advisors, scan and track documentation, and assist on larger claims while developing toward Claims Administrator.

Deliver high-touch client service across channels; maintain deposit accounts and documentation; process daily transactions; manage vault and cash operations; educate clients on products and digital banking; ensure deposit compliance and identify cross-sell/referral opportunities.

The RV Technical Adjustor evaluates customer issues, provides technical assistance, investigates claims, and maintains positive customer relationships while communicating effectively.

Provide front-desk customer service for a fitness center: greet members, assist with membership enrollment and reports, track inventory and towel/locker programs, support payroll and financial tracking, maintain facility cleanliness, respond to member concerns, and complete monthly membership audits.

Lead and develop regional product representatives and field service technicians to deliver exceptional customer service. Oversee onboarding, training, claims escalation/resolution, service metrics analysis, process improvements, partner events, and regional travel to support operations and ensure consistent customer experience.