WebMD

Document Submission Specialist

Posted 4 Days Ago

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Minneapolis, MN, USA

In-Office

16-16 Hourly

Entry level

Healthtech

The Role

Processes returned and outgoing retainer paperwork, verifies documents meet company and Social Security standards, enters accurate client and case assignment data in Croc and Captorra, answers inbound calls, responds to customer questions, and supports disability filing operations and special projects.

Summary Generated by Built In

Premier Disability Services, a division of Internet Brands. We are seeking qualified Document Submission Specialist to join our high-volume call center team based in Minneapolis, MN.

About Premier Disability

Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!

Premier Disability Services is looking for a Document Submission Specialist to join our growing Minneapolis, MN based team! This is an entry level role.

As a Document Submission Specialist, you’ll play a key role in processing documents, managing client data, and supporting the disability application process. This position is ideal for individuals who are detail-oriented, organized, and comfortable working with minimal supervision.

Compensation: $16/hr, with the opportunity to earn up to $500/month in performance-based bonuses.

Work Location: Minnesota (Brooklyn Park): Onsite only

Terms: Full-Time, hourly, non-exempt

Hours of Operation: Monday–Friday, 8:00 AM – 6:00 PM CST

Responsibilities:

Process all returned retainer paperwork and ensure all meet Premier’s and Social Security’s standards.
Enter in Croc & Captorra proper information and Case Manager Assignment
Answer all inbound calls and address customer questions.
Prepare outgoing retainer paperwork to the client.
Assist with other Disability Filing Dept. functions as time allows or to cover vacations/absences of other team members.
Complete special projects and other assigned tasks.
Data Integrity - Consistently and accurately document/enter information in accordance with current policies and practices. Knowingly falsifying data is grounds for immediate dismissal.

Qualifications:

Possess excellent communication skills both verbal and written.
Must be able to work independently and have great organizational skills.
Basic computer knowledge and skills, and excellent typing skills at least 50 WPM

What we offer:

Medical, Dental and Vision insurance.
PTO and paid holidays!
Cafeteria onsite and a subsidized lunch program.
Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands — your application will be routed only to the employer and role you select.

Skills Required

Excellent verbal and written communication skills
Ability to work independently
Strong organizational skills
Basic computer knowledge and skills
Typing speed of at least 50 words per minute

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The Company

HQ: New York, NY

2,062 Employees

Year Founded: 1995

What We Do

Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.