Top Customer Support Jobs in Minneapolis–Saint Paul, MN

The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Provide day-to-day service and support to personal lines policyholders: handle claims intake and processing, advise on coverage and risk management, process policy changes and cancellations, coordinate with adjusters and repair facilities, maintain documentation and communication, and support sales programs to meet profitability and growth goals.

Help clients plan and book cruise vacations: recommend itineraries, accommodations, excursions, and transportation; process bookings and payments; answer inquiries; resolve booking issues; maintain relationships with cruise lines, suppliers, and clients to ensure satisfaction.

Provide front-line customer service for deposit operations: process transactions, verify identity, balance cash and teller systems, handle fraud/suspicious activity reports, manage mail and scanning, maintain front-desk areas, and follow bank policies and BSA regulations.

The RV Technical Adjustor evaluates customer issues, provides technical assistance, investigates claims, and maintains positive customer relationships while communicating effectively.

Provide phone, email and chat support by processing orders, answering product/pricing/shipping questions, recommending solutions, assisting with online ordering, and building customer relationships.

Provide front-desk customer service at an auto collision center: greet customers, answer calls, handle data entry and filing, process receipts, manage appointments, maintain repair files and receivables, page sales reps, and perform other assigned administrative tasks while upholding company values.

Lead and develop regional product representatives and field service technicians to deliver exceptional customer service. Oversee onboarding, training, claims escalation/resolution, service metrics analysis, process improvements, partner events, and regional travel to support operations and ensure consistent customer experience.

The role serves as a client contact for issue resolution, managing account relationships, and ensuring customer needs are met while performing data entry and preparing vehicle files.