Top Customer Support Jobs in Minneapolis–Saint Paul, MN

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The GCCS Quality Monitor trains and monitors GCCS Agents, audits calls, conducts coaching sessions, and maintains training materials to ensure agent efficacy.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Support advisors and clients in operational and service activities through phone support, ensuring exceptional experiences and efficient processes.

Responsible for entering customer orders, handling inquiries via calls and emails, and adhering to business processes and metrics.

Provide on-site customer service and outside sales support by pulling, reserving, and loading plant product; monitor plant quality; communicate customer needs across teams; assist other areas to meet deadlines; direct on-site customers and vendors while working predominantly outdoors.

The Product Support Sales Coordinator provides administrative and sales support including managing customer agreements, data entry, and service call coordination.

The Market Operations Analyst is the first point of contact for exchange members, handling customer service, monitoring operations, and troubleshooting issues. Responsibilities include ticket logging, communication with internal and external departments, and supporting trading and clearing systems.

Complete FMLA/Disability forms accurately and in a timely manner while providing excellent customer service and adhering to HIPAA regulations.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.