Top Customer Support Jobs in Minneapolis–Saint Paul, MN

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

This seasonal role involves stocking, guest engagement, and ensuring merchandise is in-stock and priced while providing excellent guest service and support.

Responsible for entering customer orders, handling inquiries via calls and emails, and adhering to business processes and metrics.

The Connected Customer Supervisor manages a team of customer service associates, overseeing cashiering, inventory management, and providing an excellent shopping experience.

As a Tenant Services Coordinator, you will support property management with tenant relations, office administration, general accounting, and ensure high-quality customer service.

The Manager of Workforce Management will oversee workforce planning and execution for the Customer Experience organization, managing analytics, forecasting, and scheduling to enhance service quality and operational efficiency.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.