Top Customer Support Jobs in Minneapolis–Saint Paul, MN

Provide warm, empathetic customer service across in-person, phone, and digital channels; triage urgent medical calls, coordinate with clinical teams, process payments, follow up after visits, and create personalized experiences for pet owners in a fast-paced veterinary ER.

Deliver high-touch client service across channels; maintain deposit accounts and documentation; process daily transactions; manage vault and cash operations; educate clients on products and digital banking; ensure deposit compliance and identify cross-sell/referral opportunities.

The RV Technical Adjustor evaluates customer issues, provides technical assistance, investigates claims, and maintains positive customer relationships while communicating effectively.

Provide advanced customer service for manufacturing customers: process complex orders, troubleshoot order issues, liaise across departments, serve as subject-matter expert, mentor teammates, and support continuous learning and process improvement.

Provide front-line support for a SaaS certified payroll and compliance product: troubleshoot client issues and integrations, investigate data discrepancies, document tickets, escalate bugs and enhancement requests, research prevailing wage matters, and participate in sprint activities to improve processes. Work independently and collaborate with SMEs and technical support on complex issues.

Provides Level 2 technical and application support for SaaS, on-premise, integrated, and legacy dental practice systems. Diagnoses issues involving operating systems, browsers, networks, cloud services, and databases; communicates resolutions to dental professionals; documents troubleshooting; manages escalations; creates knowledge content; and identifies opportunities for training, automation, and chatbot improvements.

Provide technical customer support across iOS, Android, and web platforms. Troubleshoot issues, reproduce and document bugs, identify trends, escalate urgent problems, and communicate customer feedback and feature requests to Product and Engineering. Manage a high ticket volume with empathy, explain technical concepts clearly, and collaborate with Product, Engineering, Marketing, Analytics, and Trail Data Operations. Experience with support tools, AI support bots, public support content, languages, or mapping applications is beneficial.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and dispatches, routes complex concerns, and meets queue, service-level, quality, and schedule requirements. Works collaboratively with experienced team members while learning company procedures and technology capabilities.

Advise students on financial aid programs, Title IV eligibility, documentation, awards, payment options, and borrowing. Evaluate submitted documents, calculate tuition and aid amounts, communicate requirements, review eligibility changes, and ensure compliance with government, state, military, VA, and institutional policies while meeting service metrics.