Top Customer Support Jobs in Minneapolis–Saint Paul, MN

Processes customer orders, provides information on pricing, products, and delivery, resolves order exceptions, and coordinates with Operations, Sales, and Purchasing. Maintains customer records, supports fulfillment, identifies cross-sell opportunities, completes administrative reporting, and follows safety and operational procedures. The role requires strong communication, multitasking, basic math, computer proficiency, and customer service experience in a potentially warehouse-based chemical distribution environment.

Provides on-site customer support for installation and warranty services by answering inquiries, scheduling appointments, updating customers, maintaining CRM records, auditing orders, processing payments, preparing reports, supporting collections, and coordinating service documentation.

Provides customer support through phone, email, and chat; manages high-volume inquiries, identifies customer needs, resolves product and service issues, investigates complaints, and enters rework tickets. The role requires strong communication, problem-solving, organization, attention to detail, confidentiality, and independent decision-making in a hybrid work environment.

Supports Treasury Management Client Services Specialists through training, procedure development, quality audits, workload monitoring, escalation resolution, and management reporting. The role develops team member knowledge, monitors service-level adherence, coordinates resources, communicates with clients and internal partners, and resolves complex issues. Candidates should understand Treasury Management or business banking products, communicate technical solutions effectively, adapt to changing priorities, and have strong verbal and written communication skills.

Serves as the primary liaison between financial advisors and clients, handling inquiries, scheduling, paperwork, meeting preparation, outreach, events, records, and regulatory documentation. The role supports advisor business operations, educates clients on account services and technology, coordinates with internal departments, and maintains accurate records in AdviceWorks, SmartWorks, Redtail, and other systems. Strong organization, communication, responsiveness, and attention to detail are essential.

Provide first-level technical support for Peritoneal Dialysis devices, software, connectivity, and related equipment through multiple communication channels. Diagnose issues, manage cases, document resolutions, escalate safety and technical concerns, and support patients, caregivers, and healthcare professionals. The role requires regulatory compliance, cross-functional collaboration, knowledge management, performance tracking, and participation in a rotating 24/7 schedule.

Support customers through phone and email, validate purchase orders, enter and manage orders, reconcile payments, maintain customer records, route inquiries, resolve issues, and coordinate across internal teams. The role also tracks service metrics, supports process improvements, and ensures accurate, timely customer service in a hybrid manufacturing environment.

Provide accurate spoken interpretation between English and other languages in person, by video, or by phone. Responsibilities include sight translation, cultural brokering, confidentiality under HIPAA, and adherence to interpreter ethics and standards. Interpreters must maintain language fluency, medical terminology knowledge, transportation, required immunizations, Minnesota Department of Health roster status, and pass a background check.

Responsible for entering customer orders, handling inquiries via calls and emails, and adhering to business processes and metrics.

Supervises a team of call center associates, monitors attendance and performance, coaches employees, manages corrective actions, and ensures customer service KPIs and financial targets are achieved. Handles escalated customer calls, leads team meetings, communicates expectations, supports process adherence, and promotes team development. Requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication skills, and schedule flexibility in a hybrid role.