Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Leads USC’s technology strategy, business systems, IT operations, cybersecurity, data governance, vendor relationships, and acquisition integrations. Owns the technology roadmap and budget, including NetSuite and Microsoft 365, while improving automation, system adoption, support standards, disaster recovery, and security. Builds the technology function, supports a distributed workforce, and partners with leadership on AI initiatives and scalable technology infrastructure.

The IT Manager owns IT operations, business systems, cybersecurity, end-user technology, enterprise AI governance, and technology strategy. Responsibilities include managing an external MSP, overseeing IT service delivery, identity and access management, technology assets, vendors, licensing, security controls, incident response, disaster recovery, backups, and business continuity. The role partners with business leaders on technology decisions, leads IT projects, and ensures compliant, reliable, secure, and scalable systems.

Leads SCIEX’s global customer service organization across multiple regions, overseeing quote-to-book, order management, contract administration, customer inquiries, and service operations. Drives customer experience, operational excellence, continuous improvement, technology and AI transformation, revenue enablement, performance metrics, and cost efficiency. Builds global operating models, leads organizational change, develops talent, and partners with commercial, finance, legal, IT, and regional teams.

Manage and optimize Bachman’s websites, intranet, and eCommerce platforms. Responsibilities include content and functionality updates, troubleshooting, user access management, performance monitoring, vendor coordination, and website security oversight. Lead cross-functional digital projects, upgrades, seasonal launches, and platform enhancements while using customer and performance data to improve user experience and conversion. Serve as an on-call resource for urgent website outages and support needs.

Manage low- to moderate-complexity auto physical damage claims from initial report through settlement. Investigate coverage, liability, and damage; evaluate repairs and total losses; negotiate settlements; coordinate with appraisers and repair facilities; document claim activity; communicate with customers and claimants; and prepare required correspondence. The role also requires obtaining applicable insurance licenses and adapting to new claims technology and AI tools.

Supports multiple senior leaders by managing complex calendars, coordinating meetings across global time zones, preparing agendas and materials, tracking notes and action items, arranging domestic and international travel, processing expenses, and assisting with onboarding, events, facilities logistics, and team operations.

Provides executive administrative support to two vice presidents in Medtronic’s Electrophysiology Operating Unit. Responsibilities include complex calendar and meeting coordination, agendas and materials, action-item tracking, correspondence, executive reports and presentations, domestic and international travel logistics, expense coordination, confidential business support, digital filing, team events, facility needs, and special projects. The role requires at least four onsite days per week and close collaboration with internal stakeholders.

Provides part-time administrative support for marketplace and fulfillment operations. Responsibilities include purchase order data entry, vendor follow-up, bills of lading and shipping documentation, report maintenance, routine customer service, and other recurring administrative tasks. The role requires organization, accuracy, communication skills, basic spreadsheet and business-system proficiency, and dependable follow-through.

Provides basic technical troubleshooting, repair guidance, application assistance, and product recommendations to customers, distributors, and field personnel. Maintains product knowledge through training, documents warranty claims and product issues, updates technical references, and escalates complex quality or application concerns. The role requires strong customer service, communication, electronics knowledge, problem-solving, data entry, and adherence to ISO-related procedures.

Provide high-quality inbound phone support to advisory clients, process and verify service forms, document interactions, resolve issues or escalate, follow workflows and compliance, and collaborate with internal teams to improve service delivery.