Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Leads residential office operations, including customer service team supervision, billing, accounts payable and receivable, collections, credit approvals, reconciliations, reporting, compliance, and process improvement. Coordinates office activities with installation and service teams, resolves escalated customer concerns, supports retention and revenue growth, and ensures accurate month-end processes and documentation.

Directs operational and technical functions across assigned offices, ensuring compliance, service quality, staffing, training, budgeting, and profit-and-loss performance. Establishes policies, business plans, and performance goals; monitors management reports; supports sales and client service efforts; and leads hiring, employee development, performance management, and personnel policy administration. Requires strong claims knowledge, leadership, communication, analytical, organizational, negotiation, and interpersonal skills, along with substantial claims management and supervisory experience.

Administers and technically owns SharePoint, ServiceNow, and other business applications. Configures and enhances applications using native tools, documents application functions and backups, supports users and escalates issues, and manages related projects. The role partners with business units to understand needs, improve efficiency, and maximize application utilization. It requires application management experience, SharePoint administration expertise, financial services experience, strong communication, critical thinking, organization, and schedule flexibility for maintenance and system changes.

Provides executive and administrative support to the Assistant Vice President for Finance and Budget/Controller, including calendar and travel management, confidential communications, reports, databases, special projects, events, newsletters, and stakeholder coordination. Oversees daily office operations, supervises administrative support staff, and provides backup support to the Dean’s Executive Assistant. The role requires strong organization, communication, discretion, project management, and leadership skills in an in-person executive office environment.

Provide B2B customer support through Salesforce, email, and occasional phone calls. Assist with quotes, order placement, inquiries, and customer issue resolution while maintaining accurate data. Collaborate with internal teams to deliver complete solutions, prioritize tasks in a fast-paced environment, and support customers in the manufacturing industry.

Provides executive and office support for leadership and electrophysiologists, including complex domestic and aviation travel coordination, itinerary changes, expense reconciliation, calendar and inbox management, office operations, meetings, events, personal assistance, confidentiality, and HR onboarding support.

Provides production support, maintenance, configuration, testing, and implementation for core banking and business systems. Deploys and troubleshoots applications, servers, hardware, networks, databases, integrations, automation tools, and file transmissions. Implements financial system releases, documents configurations, develops functional specifications, and participates in project life cycles. Resolves internal technology requests, supports disaster recovery planning, mentors IT specialists, and partners with credit union management while maintaining regulatory compliance.

Supports 1st and 3rd Party operations through customer email communication, document retrieval and archiving, account updates, client reporting, mailroom support, voicemail routing, procedure maintenance, data entry, and process improvement. The role requires accurate documentation, timely coordination with internal teams and clients, confidentiality, and professional communication. It is a full-time hybrid or office-based position with no expected travel and no supervisory responsibilities.

Performs data entry for new business, renewals, and endorsements; maintains accurate records, updates reports, manually rates coverage lines, researches information, and supports routine clerical processes. The role communicates with internal departments, provides customer-focused assistance, follows established procedures, helps resolve moderately complex issues, and completes special projects as assigned.

Supervise and develop the Customer Service Representative team through training, coaching, performance oversight, and feedback. Ensure transaction accuracy and high-quality customer service while maintaining knowledge of banking products. Build customer relationships through in-person and phone outreach, introduce customers to banking partners, and support team and individual performance goals.