Onsite - Minneapolis, MN
Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.
Are you a digital leader with both technical and project management expertise? Bachman’s is looking for a Website Manager to lead the strategy, development, and performance of our websites and eCommerce platforms. In this role, you'll help create a seamless customer experience while partnering with teams across the organization to support business growth through innovative digital solutions.
You'll oversee website technology, troubleshooting, enhancements, and daily operations while leading cross-functional projects from concept to launch. From advancing our vision for a unified One Bachmans.com experience to developing new digital tools and applications, you'll combine hands-on technical knowledge with strong project leadership to drive results and keep key initiatives moving forward.
Position Duties:
- Manage and maintain the content, design, and functionality of Bachmans.com and the company intranet.
- Coordinate website and intranet updates, including seasonal launches and promotional content.
- Ensure online content is accurate, current, and aligned with business goals.
- Troubleshoot and resolve website, intranet, and e-commerce platform issues.
- Work with IT and business teams to identify and address functionality or programming concerns.
- Monitor website performance and support a seamless user experience across digital platforms.
- Assist with the ongoing improvement and optimization of website and intranet systems
- Work with vendors to develop improvements to site functionality and add enhancements
- Sitecore and Horizontal management: daily troubleshooting and updating user permissions to reduce vendor expense
- Other duties as assigned
Qualifications:
- College degree in Information Systems/Tech
- Minimum of 5 years of experience managing websites with exposure to B2C and B2B eCommerce strategies to include:
- Optimizing the shopping journey to maximize the customer experience and sales conversion
- Knowledge of website and eCommerce best practices
- Experience using data to inform decision making
- Provide ongoing support, maintenance, troubleshooting, and issue resolution for the website
- Lead website and eCommerce projects, upgrades, and ongoing improvements while coordinating cross-functional stakeholders
- Passionate about the customer with a strong interest in understanding and driving user behavior
- Prior experience supporting, building and launching enterprise-level websites and digital commerce platforms
- Manage user access and permissions across web-based systems
- A working knowledge of website security, HTML, FTP clients, API integrations and CSS
- Coordinate with developers, vendors, and contractors to resolve issues and implement enhancements
- Strong teamwork capability and ability to influence others in the organization who are not direct reports
- Familiarity with hosting, CRM, and ERP platforms such as Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud
- Excellent verbal and written communication skills
- Ability to understand new technologies and adapt and learn rapidly
- Ability to work independently and manage multiple priorities.
Benefits:
- Employee Discount
- Medical Insurance
- Dental Insurance
- Vision
- Life and AD&D
- Disability, Accident, Critical Illness Insurance
- 401(K)
- ID Watchdog
- Pet Insurance
- Wellness
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays (6/year)
Schedule: Monday – Friday, Standard Business Hours. Will also serve as an on-call resource for website-related outages and urgent support needs.
Compensation: $80-$100k
Bachman’s is an Equal Opportunity Employer
Skills Required
- College degree in Information Systems or a related technology field
- At least 5 years of experience managing websites
- Experience with B2C and B2B eCommerce strategies
- Experience optimizing shopping journeys, customer experience, and sales conversion
- Knowledge of website and eCommerce best practices
- Experience using data to inform decisions
- Experience providing website support, maintenance, troubleshooting, and issue resolution
- Experience leading website and eCommerce projects, upgrades, and improvements
- Experience coordinating cross-functional stakeholders
- Experience supporting, building, and launching enterprise-level websites and digital commerce platforms
- Experience managing user access and permissions across web-based systems
- Working knowledge of website security, HTML, FTP clients, API integrations, and CSS
- Experience coordinating with developers, vendors, and contractors
- Familiarity with Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud
- Strong verbal, written, teamwork, influencing, prioritization, and independent-work skills
- Ability to learn and adapt to new technologies rapidly
What We Do
Bachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.comBachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.com.
