Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Welcomes and assists clients, visitors, staff, and professionals; manages calls, appointments, reminders, records, eligibility checks, paperwork, mail, and reception operations. Maintains confidentiality, professionalism, and an organized lobby while communicating messages and supporting administrative projects. Works onsite Monday through Friday and helps open and close the reception area.

Manages the General Mills Corporate Archives, including archival processing, preservation, digitization, accessioning, appraisal, research requests, permissions, records, exhibits, presentations, and stakeholder support. The role maintains collection accuracy and confidentiality, handles physical archival materials, supports outreach and events, and recommends improvements to archival procedures, metadata, systems, and user experience.

Provide technical ownership and day-to-day support for internal applications and platforms. Investigate and resolve application, database, integration, and cloud issues; administer configurations, access, and data; use SQL and technical tools for troubleshooting; and collaborate across engineering and infrastructure teams. Automate repetitive work, improve monitoring and workflows, maintain documentation and runbooks, support audits and lifecycle activities, and expand knowledge of additional internal systems over time.

Provides professional reception and customer service for a senior living community. Answers and transfers incoming calls, serves as an information resource, supports public relations, and performs administrative duties. The role requires communication, organization, computer proficiency, and experience with office equipment and Microsoft Office applications.

Supports customers by creating and managing technical support cases, answering support calls, documenting interactions in Salesforce, providing customer updates, and contributing to assigned projects. The intern attends team and project meetings, maintains deliverables using Microsoft tools, and prioritizes competing workloads while collaborating with peers and leadership.

Manages the full lifecycle of engineering and project documentation, including intake, review, revision control, distribution, transmittals, tracking, archiving, and audit support. Maintains document logs, filing systems, workflows, and version histories while coordinating with engineers, project managers, vendors, clients, and other stakeholders. Uses document management platforms and supports process improvements across renewable energy, infrastructure, and power delivery projects.

Leads USC’s technology strategy, business systems, IT operations, cybersecurity, data governance, vendor relationships, and acquisition integrations. Owns the technology roadmap and budget, including NetSuite and Microsoft 365, while improving automation, system adoption, support standards, disaster recovery, and security. Builds the technology function, supports a distributed workforce, and partners with leadership on AI initiatives and scalable technology infrastructure.

The IT Manager owns IT operations, business systems, cybersecurity, end-user technology, enterprise AI governance, and technology strategy. Responsibilities include managing an external MSP, overseeing IT service delivery, identity and access management, technology assets, vendors, licensing, security controls, incident response, disaster recovery, backups, and business continuity. The role partners with business leaders on technology decisions, leads IT projects, and ensures compliant, reliable, secure, and scalable systems.

Leads revenue operations strategy and execution, including sales process optimization, CRM and sales technology management, AI and automation adoption, analytics, forecasting, territory and quota planning, enablement, and cross-functional GTM alignment. Builds scalable infrastructure, improves sales productivity, ensures data quality, and provides executive insights into pipeline health, conversion, forecasting, and revenue performance.

Supports and configures digital banking and community banking applications, including Connected Teller and Online Banking. Manages incidents, releases, testing, documentation, vendor relationships, business requirements, system enhancements, and regulatory compliance. Partners with business and IT stakeholders to troubleshoot issues, improve application reliability, support projects, and deliver enhancements aligned with banking operations and client experience.