Top Customer Success & Experience Jobs in Miami, FL

The Pre-K Aide assists the classroom teacher in managing children, preparing educational materials, supervising activities, and ensuring student safety.

As a Personal Cruise Consultant, you will promote cruise sales by communicating with customers, building relationships, and providing excellent service while recommending Norwegian Cruise Line products based on their travel needs.

As a Customer Success Manager at Iru, you'll manage enterprise accounts, build executive relationships, drive product adoption, and identify expansion opportunities, aligning customer goals with Iru's platform.

As a Customer Activation Manager, you will manage the implementation and onboarding for new strategic enterprise customers, driving product utilization and revenue.

Manage strategic enterprise accounts as primary client contact, ensuring satisfaction, commercial performance, renewals, product adoption, and alignment with client objectives. Coordinate cross-functional teams, analyze client metrics, identify upsell/cross-sell opportunities, influence product development with client feedback, and travel for meetings and QBRs.

Manage and retain service contracts for assigned customers/territory by proactively handling renewals, re-estimating contract costs, addressing customer concerns, upselling across fire alarm, sprinkler, and security lines, and collaborating internally to improve service delivery and achieve a 95%+ renewal rate.

The Senior Client Advisor is responsible for building relationships, understanding customer financial needs, managing operational tasks, and adhering to banking regulations. The role requires mentoring others and proficiency in banking products.

The Client Manager will enhance client relations through strategic account management, coordinate client services, develop relationships, and facilitate communications across teams.

The Technical Support Agent will manage customer inquiries, coordinate with developers on bugs, verify resolutions, and maintain documentation.

The AI Partnerships Lead will develop and manage strategic partnerships with AI developers, drive growth, negotiate deals, and ensure successful collaboration across teams.