Top Customer Success Jobs in Miami, FL
The Manager, Customer Service III - Licensed will be responsible for leading and developing licensed insurance teams, ensuring operational efficiency, and meeting insurance regulations.
Freshworks is looking for a Lead - Customer Success to join their team. The role involves acting as a strategic consultant and trusted advisor to Mid-Market and Enterprise customers, ensuring customer success and retention.
The People Manager, Customer Experience at The Farmer’s Dog is responsible for training, coaching, and mentoring Group Leads and Associates to deliver exceptional customer support. They focus on enhancing employee and customer experiences, resolving issues, and improving first contact resolution in all channels. The role involves proactive problem-solving, career roadmap planning, communication, collaboration, and instilling a sense of ownership in direct reports. The schedule is Friday to Monday, with a minimum of 40 hours per week on a 4x10 schedule.
Featured Jobs
Looking for a proactive Privacy Specialist to implement data privacy and compliance initiatives at Click Therapeutics. Responsibilities include partnering with stakeholders, monitoring privacy risks, drafting documentation, and fostering a culture of privacy-awareness.
Client Specialist role at CNA's Small Business Service Center team supporting US offices. Responsibilities include servicing small commercial book of business, analyzing policy transactions, counseling clients on coverages, identifying sales opportunities, maintaining licenses, and underwriting accounts within limited authority. Requires good understanding of insurance industry and strong communication skills.
Exemplary customer service by processing group disability claims in a timely and accurate fashion. Manages STD block of claims, creates individual claim action plans, and makes claim decisions. Responsible for accurate financial decisions on claims.
The Client Success Operations Specialist at Flywire will support new and existing B2B clients, handle operational inquiries, build relationships with clients, and work on strategic consultation. The role requires 2+ years of client support experience, excellent time management and interpersonal skills, and proficiency in Salesforce and Zendesk.
As a Senior Customer Success Manager at Instacart, you will lead growth strategies for strategic retail partners, advocate for retailers' interests, and drive the success of advertising offerings. You will collaborate with various teams to implement successful playbooks and maximize revenue. Your role involves onboarding new partners, promoting unique value propositions, and optimizing customer success through strategic consultations.
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Join Huntress as a Product Support Specialist on the East Coast. Provide top-tier customer support for cybersecurity products. Work collaboratively to resolve technical inquiries and deliver excellent service. Impact the bottom line by ensuring world-class support. Location: Remote US.
As a Customer Service Associate at Zoro, you will play a crucial role in delivering exceptional service to customers by resolving inquiries and deepening relationships. This role requires effective communication, problem-solving skills, and a focus on customer satisfaction.
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