Top Customer Success & Experience Jobs in Miami, FL

Lead DreamForge's community and growth efforts, managing social media, planning launch campaigns, and fostering engagement with users. Drive growth through content, metrics analysis, and community relationships.

The role involves providing customer support for desktop and laptop repairs, troubleshooting technical issues, and ensuring client satisfaction through service delivery.

Manage a portfolio of restaurant accounts through onboarding, adoption, retention, renewals, upsells, cross-sells, and referrals. Educate customers on Sauce’s platform, monitor performance metrics, resolve escalations, gather product feedback, and collaborate with Sales, Onboarding, and internal teams. The role is field-based in the Miami area three to four days per week and focuses on achieving customer growth and retention KPIs.

The Senior Client Advisor focuses on relationship building with customers, understands their financial needs, promotes bank products, and ensures compliance with banking regulations.

The role involves supporting associations, explaining benefits, and helping families, while fostering personal growth and leadership skills.

Provide professional on-site interpretation services in various languages, ensuring punctuality and confidentiality while confirming assignments and maintaining clear communication.

The Enterprise Account Manager will manage and grow a portfolio of enterprise accounts, ensuring customer satisfaction and retention, identify expansion opportunities, conduct business reviews, and build trusted relationships with clients while collaborating cross-functionally.

The Sales Administration Coordinator supports the sales team in daily operations, manages inventory, ensures compliance with procedures, and performs administrative duties.

The Financial Advisor Assistant partners with Bankers to manage client relationships, ensuring compliance, account handling, and promoting financial products. They facilitate onboarding, address client inquiries, and maintain data integrity for client information systems.

The Customer Success Manager ensures customer satisfaction, manages crisis situations, oversees budgets, and leads projects to meet service delivery requirements.