Top Customer Success & Experience Jobs in Miami, FL

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.

The Technical Success Manager will drive technical adoption and customer success by providing guidance and support, enhancing relationships with stakeholders, and documenting best practices to improve outcomes.

Manage a portfolio of existing accounts to drive retention, renewals, upsells, and expansion. Monitor account health and usage, conduct business reviews, build account plans and forecasts, liaise with product/engineering/support, maintain CRM data, handle renewals and negotiations, and occasionally travel to customers or industry events.

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

The Retention Coordinator develops and evaluates retention strategies, analyzes student data, ensures policy compliance, and collaborates with academic units, enhancing student persistence.

The Academic Advisor supports students in their academic planning, helping them navigate challenges and achieve educational goals while fostering retention and success.

This role focuses on recruiting prospective students from the corporate sector, managing communications, ensuring compliance with regulations, and participating in university events while collaborating with internal teams.

Managers will network with families and childcare candidates, assess needs, conduct interviews, and market the agency within their community.

The Nanny Agency Manager oversees local networking, manages candidate reviews, markets the agency, and assists families in finding childcare solutions.

Support surety account team by preparing and processing bonds, maintaining client files, collecting underwriting documentation, coordinating with carriers, and providing administrative support. Learn surety processes and progressively assume greater responsibility while ensuring accuracy, compliance, and timely client communication.

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The Remote Beauty Advisor provides client support via chat and email, assisting with inquiries and troubleshooting while achieving great customer experience.

The Associate Account Manager manages health plan partner relationships, ensures program delivery and client satisfaction, and collaborates with internal teams to improve operations and identify growth opportunities.