Top Customer Support Jobs in Miami, FL

Engage with customers through calls, email, and chat; diagnose issues across payments, cards, travel, bank linking, and accounting integrations; manage escalations across internal teams; use and improve AI-powered CX tools; communicate clearly with customers; and build process improvements, automations, SOPs, and knowledge-base updates.

Provide administrative and customer-facing support at a funeral chapel: collaborate with funeral directors during services and arrangement conferences, prepare memorial areas, maintain respectful relationships with families, manage inquiries by phone or in person, and return flowers and memorabilia to families.

Provide excellent customer service and support property operations by closing leads, handling transactions, phone management, lead tracking, and administrative tasks. Maintain property appearance, perform regular walk-throughs, learn systems and procedures, assist the Property Manager, follow policies and checklists, and perform physical tasks as needed (lifting, climbing). Work weekends and flexible schedules; pass background check.

Serve as primary liaison for policyholders, employers, and employees on group life, disability, and leave claims. Manage and coordinate claims (including death claims), resolve escalations, partner with HR/Payroll/Benefits, provide claims reporting, track Evidence of Insurability, and support process improvements to enhance customer experience and retention.

Provide high-volume inbound/outbound phone support for K–12 enrollment, guide families through applications and documentation, record data in Salesforce, meet KPIs, troubleshoot issues, and maintain compliance and data security while working remotely.

Greet and check in patients, manage scheduling and payments, support sales consultants and administrative tasks, handle patient inquiries and follow-ups, assist with quotes/consent forms, and identify patient success stories for online endorsements.

Provide front-desk customer service at the IcePlex: register participants, process payments via POS, answer phone inquiries, assist with bookings and office tasks, maintain a tidy front office, and support management with events and daily administrative projects.

Lead engagement with the Club's official supporter groups, oversee game day and away-match supporter operations, coordinate with Guest Services, Security, Ticketing, Marketing, and Community teams, develop supporter programs and benefits, manage ticketing needs, support fan-focused content and events, and run outreach initiatives to enhance matchday and community fan experiences.

The Marina Dockhand assists with marina services, customer service, fueling boats, maintenance, cash handling, and ensuring a clean and safe dock area.

Provide friendly, dependable in-branch customer service, assist customers with financial solutions, handle transactions, maintain high service standards, work nights/weekends, and participate in paid training and development.