Top Customer Support Jobs in Miami, FL

Provide remote inbound and outbound customer support: handle calls, enter and follow up on customer data, meet performance targets, complete required virtual certification, and work flexible schedules. Role is 1099 contractor with equipment and Windows 11 hardware requirements.

Handle inbound customer inquiries via phone, chat, and email for a catering program. Use CRM and internal systems to research and document interactions, troubleshoot issues, guide customers, and maintain product knowledge while delivering friendly, efficient service.

Serve as first point of contact for customers across phone, email, and chat. Provide product and policy information, troubleshoot or escalate issues, maintain accurate interaction records, and follow up to ensure resolution.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Handle consumer inquiries and complaints via phone and email, document interactions in CRM, analyze feedback to identify trends, coordinate with internal teams to resolve issues, educate consumers about services and policies, and support reporting and process improvements to enhance customer satisfaction.

Provide one-stop customer service for students, parents, and staff across registration, billing, financial aid, and Cane Card. Counsel on enrollment and financial options, process documents, manage cases via multiple channels, print/process Cane Cards, collaborate with campus offices, escalate complex issues, and ensure FERPA/GLBA compliance.

The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.

The PIP Claims Associate investigates automobile accidents, determines coverage and liability, and manages claims negotiations, focusing on customer service and detail orientation.