Top Customer Support Jobs in Miami, FL

Provides on-site support for a student living community by assisting residents, greeting visitors, conducting property tours, following up with prospects, supporting campus networking and social media activities, and maintaining a clean, welcoming environment. This part-time entry-level role reports to the Property Manager and focuses on customer service, resident engagement, and lead generation.

Provides friendly, professional support to clients, responds to inquiries, assists with onboarding and follow-ups, maintains accurate records, coordinates with internal teams, resolves service requests, and identifies ways to improve customer satisfaction and client experience.

Provides customer service for insurance agents and policyholders by handling inbound inquiries, policy servicing, billing, claims, payments, endorsements, cancellations, and reinstatements. Processes quotes and documentation, maintains accurate records, supports FNOL intake and catastrophe events, follows carrier requirements, and meets quality and attendance standards. Must obtain a 20-44 or 2-20 insurance license within 90 days.

Provide routine and complex support to clients regarding trading platforms, account administration, deposits, transfers, orders, settlements, corporate actions, margin, commissions, and fees. Troubleshoot issues, explain financial products and exchange functions, coordinate with internal departments, and communicate through phone, email, and online chat. The role requires Portuguese fluency, strong analytical and communication skills, and knowledge of financial instruments and trading operations.

Leads the aftersales organization across the Americas, managing field service and HelpDesk engineers, distributor relationships, technical escalations, service quality, customer satisfaction, and operational improvement. The role includes coaching geographically dispersed teams, collaborating cross-functionally, supporting implementation and training initiatives, and providing hands-on technical assistance at customer sites. Regular travel throughout North and South America is required.

Provides high-volume phone and email support to prospective students, applicants, admitted students, and families. Reviews, classifies, maintains, and archives enrollment documents and records; updates checklist items; resolves mismatched records and test-score discrepancies; supports data processing, duplicate-record prevention, transcript review, document collection, and I-20 processing. Ensures data integrity, confidentiality, and accurate record maintenance across university enrollment systems.

Manages season ticket member services for Inter Miami CF, including team leadership, training, KPI and renewal tracking, member inquiries, database accuracy, benefits and event execution, match-day support, reporting, and experience improvements. Collaborates with CRM/BI teams and internal stakeholders while serving as a primary information liaison for home games and stadium events.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Process inbound nonprofit donor calls, accurately record pledges and contributions, confirm transaction details, follow campaign scripts and compliance procedures, navigate multiple computer systems, protect confidentiality, and meet attendance and performance standards. This is a remote 1099 contractor role with flexible servicing intervals and required equipment, certification, and a quiet workspace.

Leads SCIEX’s global customer service organization across multiple regions, overseeing quote-to-book, order management, contract administration, customer inquiries, and service operations. Drives customer experience, operational excellence, continuous improvement, technology and AI transformation, revenue enablement, performance metrics, and cost efficiency. Builds global operating models, leads organizational change, develops talent, and partners with commercial, finance, legal, IT, and regional teams.