Top Customer Support Jobs in Miami, FL

Serve as the dealership front desk: answer phones, greet and assist customers, route visitors, collect basic customer information, provide hospitality, handle clerical tasks (typing, messaging), and process outgoing mail/packages. Maintain a polished, professional appearance and deliver exceptional customer service.

Welcome and assist museum visitors, provide ticketing and directional support, answer general inquiries, demonstrate basic knowledge of artists, manage queues and crowd control, support events and exhibit operations, perform setup/breakdown, attend meetings, report unsafe conditions, and cross-train as assigned.

Provide high-quality inbound customer service to agents and policyholders: handle policy inquiries, billing, claims intake (FNOL), process endorsements/changes/cancellations/payments, prepare quotes and documentation, maintain records, assist during CAT events, and ensure carrier compliance and QA standards.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.

Provide bilingual (Spanish/English) front-desk and administrative support for a Coral Gables insurance office: answer multi-line phones, manage client databases, prepare reports and documents, deliver excellent customer service, support agents, and resolve operational issues.

Handle consumer inquiries and complaints via phone and email, document interactions in CRM, analyze feedback to identify trends, coordinate with internal teams to resolve issues, educate consumers about services and policies, and support reporting and process improvements to enhance customer satisfaction.

Handle inbound and outbound customer calls, resolve inquiries and complaints, promote products via upselling, maintain accurate interaction records, collaborate with teams, follow company policies, attend training, and support local store marketing initiatives.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Processes identity verification and account recovery cases for external users of FSA IAM systems. Reviews identity documents, validates user information, updates case notes, manages support mailboxes, closes verified cases, and securely handles PII. Supports fraud-analysis data sharing, user identifier management, reporting, content updates, analytic tagging, error messaging, and token administration while providing clear customer communications and following detailed procedures.

Participate in a remote, 10-minute audio interview moderated by AI. Respond verbally to automated prompts and share honest opinions about conversational AI and digital experiences. Participants need clear conversational communication, a reliable microphone, and a quiet environment. No technical background or preparation is required.