Top Customer Support Jobs in Miami, FL

Provides friendly customer and guest assistance at a marina, including securing boats, pump-outs, waste disposal, sanitation, and general dock operations. Maintains clean, safe, and well-kept facilities while following OSHA, environmental, PPE, and site requirements. Collaborates with coworkers, vendors, members, and guests, works independently, communicates directions clearly, and performs physical tasks including lifting up to 30 pounds. Must be able to swim or use a personal flotation device during emergencies.

Vivint seeks eight entry-level customer service team members in the Greater Miami and Orlando areas. No experience required; applicants must have a valid driver’s license, own vehicle, no felony convictions. Role emphasizes people skills, teamwork, enthusiasm, and work ethic. Immediate hiring; submit a resume to be contacted within 24 hours.

Engage with customers through calls, email, and chat; diagnose issues across payments, cards, travel, bank linking, and accounting integrations; manage escalations across internal teams; use and improve AI-powered CX tools; communicate clearly with customers; and build process improvements, automations, SOPs, and knowledge-base updates.

The Marina Dockhand assists with marina services, customer service, fueling boats, maintenance, cash handling, and ensuring a clean and safe dock area.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.

Handle inbound and outbound customer calls, resolve inquiries and complaints, promote products via upselling, maintain accurate interaction records, collaborate with teams, follow company policies, attend training, and support local store marketing initiatives.

Leads merchant services support operations for community financial institutions, merchants, partners, and internal teams. Manages staffing, workflows, escalations, service levels, performance, coaching, reporting, regulatory adherence, and process improvements. Oversees inquiry resolution from intake through closure, identifies operational risks, develops associates, and coordinates with HR, compliance, training, and relationship management teams.

Provide personalized customer support for product, app, and offer inquiries through email, chat, and social media. Resolve and escalate issues, maintain customer records, document interactions, recommend relevant products, and identify customer insights to improve support processes. The role requires strong communication, product knowledge, problem-solving, confidentiality, and proficiency with G Suite and Zendesk.

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Supervises and develops customer service staff, monitors service quality and workflows, allocates resources across service channels, maintains procedures, resolves escalated inquiries, identifies process improvements, supports budgeting, and coordinates with other departments to improve customer satisfaction and operational efficiency.