Top Customer Support Jobs in Miami, FL

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Sailor Services Support Manager oversees contact center operations, emphasizing team leadership, culture, and service delivery while driving performance through collaboration and process improvement.

The Management Training Program aims to develop recent college graduates through hands-on experience in operations, leadership training, and mentorship from senior leaders, preparing them for impactful future roles in customer care solutions.

Process and manage customer returns, operate digital return register, maintain organized secure product areas, follow returns policies and reconciliation procedures, resolve customer issues, and support daily store operations under AGMO supervision.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.

The International Operations Coordinator I responds to customer inquiries, resolves problems, analyzes service needs, and records activities in a customer relationship application.

Manage customer experience teams, improving efficiency and coaching members, while engaging in project management and optimizing customer support operations.

Provide accounting application support to staff, interpret issues, manage customer inquiries via various channels, and improve customer service processes.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.