Top Customer Support Jobs in Miami, FL

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Management Training Program aims to develop recent college graduates through hands-on experience in operations, leadership training, and mentorship from senior leaders, preparing them for impactful future roles in customer care solutions.

Handle moderately complex homeowner claims from investigation through resolution, including coverage analysis, estimating damages, negotiating settlements, approving payments, documenting files, and referring complex matters to other units. Work may be field- or desk-based and requires use of claims systems and estimating software.

The Return Desk Associate supports daily operations by processing returns, maintaining organization, and resolving customer issues, while working under the Assistant General Manager.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.

The Customer Operations Coordinator role focuses on delivering superior customer service, managing order processing, vendor interaction, inventory monitoring, and logistics tracking to ensure a seamless customer experience.

The Government Travel Consultant secures travel arrangements for federal agencies, ensuring compliance with government standards while providing quality customer service. This role includes maintaining queues, processing cancellations, and advising clients on travel updates.