Top Operations & Support Jobs in Miami, FL

Provide full-time remote first-line support via live chat and email: troubleshoot issues, document interactions in CRM, escalate complex enquiries, collaborate with internal teams, and maintain high customer satisfaction through clear, timely written communication.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Provide high-volume inbound/outbound phone support for K–12 enrollment, guide families through applications and documentation, record data in Salesforce, meet KPIs, troubleshoot issues, and maintain compliance and data security while working remotely.

Assist with the assembling and operation of stage equipment, load/set up props, clean stage areas, and report to the Union Steward.

The Regional Director of Ticketing oversees box office operations, manages pricing structures, and ensures quality event execution across North American venues, partnering with promoters and analyzing performance metrics.

The Receptionist will manage front-office operations, assist with order processing, maintain office supplies, and support various administrative tasks.

Responsible for managing the safe movement of air traffic, including coordinating departures and arrivals, monitoring communications, and providing weather information to pilots.

Responsible for the safe and efficient management of air traffic in a VFR control tower, ensuring optimal flow and adherence to safety protocols.

The Ramp Controller ensures safe air traffic flow in non-movement areas, coordinating aircraft movements, resolving equipment issues, and providing necessary information to flight crews.

The Manager, Technical Sourcing develops and executes sourcing strategies for technical commodities, manages supplier relationships, leads negotiations, and advises leadership on sourcing strategies to ensure compliance and maximize value.

Provide high-level administrative support to the VP, Revenue Management and Performance and other executives: manage calendars, travel, expenses, meetings, event and town-hall coordination, vendor/invoice processing, basic IT coordination, and create executive presentations and reports using PowerPoint and MS Office tools.

Partner with LTG leadership and cross-functional teams to identify and implement process improvements, document current/future workflows, support governance and delivery modernization, analyze metrics, drive change management, and maintain CI repository and stakeholder engagement.

The Business Development Coordinator supports marketing and business development for the Financial Services groups, coordinating projects, events, and communication materials while managing database and metrics tracking.

Handle inbound customer calls to troubleshoot alarm and home automation issues using guided workflows, provide technical assistance, de-escalate situations, present virtual service options, and schedule onsite technician visits when needed. Work remotely in a quiet workspace, multitask across systems, and deliver excellent customer service and issue resolution.