Top Operations & Support Jobs in Miami, FL

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Provide front-desk and clerical support for the School of Nursing and Health Studies: greet visitors, answer phones, process Workday financial forms and purchase orders, manage travel and pcard reconciliations, handle facility and mailbox tasks, coordinate vendor orders and security scheduling, and assist Office of Student Services.

Provide high-level executive support to senior leadership including calendar and travel management, communications, document preparation, data management, project coordination, event planning, confidential correspondence, and supervision of clerical staff to ensure efficient office operations.

Support and develop university learning platforms and integrated academic applications. Provide system configuration, technical support, data audits, scripting, reporting, vendor engagement, deployments, and training to improve processes and platform performance.

Serve as the firm's front-line contact: greet visitors, manage a multi-line phone system, route calls, document interactions in the case management system, process incoming documents and mail, support administrative tasks, maintain office presentation and hospitality, and assist with client inquiries and escalations.