Top Operations & Support Jobs in Miami, FL

Manages daily parking facility operations, including client service, staffing, employee development, security and cash controls, profitability, budgeting, vendor needs, accounting tasks, cleanliness, damage claims, safety, and OSHA compliance. The role also hires and supervises employees, improves operational processes, and ensures high-quality customer experiences.

Manages parking facility operations, including client service, staffing, employee development, parking and cash-control procedures, budgeting, profitability, procurement, vendor needs, accounting, maintenance, claims review, safety, and OSHA compliance. The role supervises employees, resolves client concerns, maintains facility standards, and implements operational improvements.

Assists with daily parking location operations, customer service, client relations, equipment maintenance, safety reporting, cleanup, and staff coverage. Ensures activities follow contractual guidelines and company policies while supporting the Facility Manager. Requires basic communication, judgment, adaptability, and customer service skills, with occasional physical tasks including lifting up to 25 pounds.

Leads operations strategy and execution for a regulated RIA, overseeing teams, billing, operational controls, process improvement, technology platforms, vendor partnerships, data analytics, reporting, and executive initiatives. Serves as the COO’s operational partner and business subject matter expert for Orion, Black Diamond, and related systems while improving scalability, accuracy, advisor experience, and compliance support.

Coordinates automotive service appointments and manages inbound, outbound, and text communications with customers. Provides service information, reminders, follow-up, issue resolution, and customer retention support. Maintains dealership scheduling systems, routes calls, monitors feedback, and escalates concerns when needed. The role requires bilingual English and Spanish communication, strong organization, professionalism, computer proficiency, and the ability to work in a fast-paced environment.

Coordinates and processes guest and crew claims related to onboard incidents. Responsibilities include corresponding with staff, cruise lines, and guests; supporting medical claims and repatriation cases; investigating claims, gathering documentation, assessing coverage, maintaining claims databases, and processing payments accurately and timely.

Provides confidential administrative support to two Managing Directors, including complex calendar management, travel coordination, meeting preparation, communications, expense reports, invoice processing, document execution, and office event coordination. The role requires discretion, strong organization, excellent communication, Microsoft Office proficiency, AI and technology fluency, and the ability to manage competing priorities with minimal supervision.

Leads process improvement and continuous improvement initiatives for a business unit. Identifies opportunities, researches and implements best practices, develops performance metrics, consults internally, and creates enterprise-wide improvement plans. Requires extensive process improvement, planning, project management, business analysis, and leadership experience, with preferred expertise in PBM claims, SQL, Teradata, Python automation, vendor management, Lean Six Sigma, prior authorization, eligibility, and Salesforce.

Provides academic records and registration support within a university registrar’s office. Responds to student, faculty, and staff inquiries; processes registration changes, grade updates, and enrollment verifications; maintains confidential records under FERPA; supervises and trains student workers; coordinates digitization projects; updates communications and web content; liaises with campus services; and assists with reports, orientation, commencement, and related events.

Analyzes workforce demand, staffing capacity, call volume, handle-time trends, coverage gaps, attrition, PTO, and scheduling needs. Maintains headcount plans, employee data, workforce management systems, reporting, and capacity models. Partners with leadership and training teams to align staffing and training with service requirements, resolve system issues, and support compliance and operational performance.

Manage front-office operations at a collision service center, including teammate training, payroll and HR administration, accounts payable and receivable, cash handling, and customer service. Ensure consistent adherence to company procedures through training and monitoring. The role requires customer-facing experience, accounting and payroll knowledge, software proficiency, communication skills, adaptability, and a valid driver’s license.

Coordinate high-volume business travel arrangements, including flights, hotels, rental cars, and ground transportation. Manage travel requests, schedule changes, disruptions, vendor relationships, credit card authorizations, and expense documentation. Provide accurate, responsive, high-touch support to physicians, employees, consultants, internal teams, and external providers while maintaining professionalism in a fast-paced environment.